Field Service Engineer: Calibration, On-Site & Remote Support

AMETEK; Bognor Regis; On-site; GBP 30,000 - 46,000; Full time

Job summary

AMETEK Lloyd Instruments is seeking an experienced Field Service Technician to support customers across the UK. You will be part of the UK technical support and field service team, performing calibration, installation, testing, repair and service of Lloyd/Chatillon machines at customer sites.

Remote support for global customers will also be provided. Key responsibilities include on-site calibration and installation, pre-sales demonstrations, and after-sales troubleshooting.

Qualifications

• Technical degree or certification.
• Proven Field Service experience.
• Strong verbal, phone, and written communication skills.
• Proficient in the use of hand tools and electrical diagnostic tools.
• Ability to travel up to 50%.
• Excellent computer skills.
• Ability to work in a team environment.
• Strong analytical skills and troubleshooting abilities.

Responsibilities

• Perform on-site test calibration services, installation, training, and repairs of Lloyd/Chatillon machines in accordance with UKAS standards.
• Provide pre-sales application support, including technical consultations and demonstrations to customers.
• Deliver after-sales technical support, troubleshooting issues and ensuring optimal performance of installed systems.
• Ability to troubleshoot, test, repair and service technical equipment and software.
• Provide technical support both in person and via phone/computer.
• Train new personnel within the organization and distribution channels on software, applications and service.

Skills

Field service experience

Technical degree

Communication skills

Travel up to 50%

Computer skills

Hand tools

Electrical diagnostics

Analytical skills

Team player

Education

Technical degree or certification

Tools

Calibration software

CRM systems

Diagnostic tools

Job description

AMETEK Lloyd Instruments is seeking an experienced Field Service Technician to support customers across the UK. You will be part of the UK technical support and field service team, performing calibration, installation, testing, repair and service of Lloyd/Chatillon machines at customer sites.

Remote support for global customers will also be provided. Key responsibilities include on-site calibration and installation, pre-sales demonstrations, and after-sales troubleshooting.