Field Service Technician (Multi-Skilled)

Kion Group AG; Banbury; On-site; GBP 30,000 - 50,000; Full time

Job summary

An established industry player is seeking a Mobile Multi-Skilled Engineer to join their dynamic engineering team. This role involves providing essential breakdown cover for advanced automated systems across various customer sites in the UK. You will be responsible for both scheduled service work and emergency repairs, ensuring high-quality output and compliance with health and safety regulations. The company offers a supportive environment with a focus on career development, competitive compensation, and the provision of all necessary tools and equipment, including a company van for travel. This is a fantastic opportunity for those looking to enhance their skills in a forward-thinking organization.

Benefits

Career Development

Competitive Compensation and Benefits

Pay Transparency

Global Opportunities

Qualifications

• 5 years experience in the warehouse automated industry is essential.
• Minimum ONC qualification in Mechanical/Maintenance discipline required.

Responsibilities

• Undertake scheduled and emergency repairs for Dematic equipment.
• Provide 24/7 emergency on-call service as required.

Skills

Emergency Repairs

Scheduled Service Work

Health & Safety Compliance

Quality Control

Continuous Improvement

Education

ONC or equivalent in Mechanical/Maintenance

Electrical Qualification

Tools

MHE (Material Handling Equipment)

Automated Systems

Job description

Field Service Technician (Multi-Skilled)

Field Service Technician (Multi-Skilled)

Apply locations Banbury, United Kingdom posted on Posted 10 Days Ago job requisition id JR-0073355. Dematic has an excellent opportunity for a Mobile Multi-Skilled Engineer to join our engineering team on a permanent basis. The role forms part of a wider mobile engineering team who are collectively responsible for undertaking and providing breakdown cover for Dematic installed equipment across various customer sites in the UK.

The position will support the Dematic installed base by undertaking emergency breakdown cover for electrical and mechanical related disciplines. Scheduled service work forms a large part of the role.

Due to the mobile nature of the position, you will be travelling out to various customer sites across the UK on a regular basis and providing call-out support for emergency breakdowns. To support this, we provide a company van in addition to all the tools and equipment required to carry out the role.

What we offer:

• Career Development
• Competitive Compensation and Benefits
• Pay Transparency
• Global Opportunities

Learn More Here: https://www.dematic.com/en-us/about/careers/what-we-offer/

“Dematic is proud to provide equal employment opportunities to all employees and applicants. Dematic prohibits discrimination and harassment of any type without regard to race, religion or belief, age, sex, national or ethnic origin, disability status, sexual orientation, gender identity, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.”

Tasks and Qualifications:

Key Responsibilities:

• To undertake scheduled repairs in accordance with the manufacturers recommendations and industry standard practices.
• To undertake emergency repairs in accordance with the manufacturers recommendations and industry standard practices.
• To undertake scheduled service work in accordance with the standards set out in the relevant manufacturers equipment manual.
• To accurately record all work undertaken.
• To provide a 24hr x 7day emergency on-call service as required.
• To comply with Health & Safety legislation at all times.
• To ensure quality of output at all times.
• To represent the company in a professional manner at all times.
• To ensure the correct equipment/tools are carried to undertake the role.
• To adhere to the Quality processes and procedures as set out by the company.
• To identify continuous improvement and sales opportunities.

Qualifications & Experience:

• 5 years experience within the warehouse automated industry.
• Minimum ONC (or equivalent) qualification in Mechanical / Maintenance discipline.
• Electrical qualified.
• Good understanding of MHE and Automated System.
• LEEA Part 1.
• Working knowledge of LOLER regulations.
• Working knowledge of FEM and BS standards governing the automated warehouse industry.

About us

KION Supply Chain Solutions (KION SCS) is an operating unit of the KION Group, consisting of the two strong and successful brands Dematic and DAI. Dematic is an intralogistics innovator that designs, builds and supports intelligent, automated solutions for manufacturing, warehouse and distribution environments for customers that are powering the future of commerce. The company is headquartered in Atlanta with engineering centers, manufacturing facilities and service centers located in more than 25 countries, and also owns the software company, Digital Applications International Limited (DAI).

DAI, acquired by Dematic in 2020, specializes in logistics automation solutions with offices in the US, UK and Switzerland.

The KION Group is among the world’s leading suppliers of industrial trucks and supply chain solutions and has a global network of more than 42,000 employees. Its portfolio encompasses forklift trucks and warehouse trucks, as well as integrated automation technology and software solutions for the optimization of supply chains. Across more than 100 countries worldwide, the KION Group’s solutions improve the flow of material and information within factories, warehouses, and distribution centers.

Our Linde and STILL forklift brands serve the premium industrial truck segment. Dematic is a global leader in automated material handling. Together, we are shaping the future and are among the best in our industry.

Our culture is driven by our shared KION Group values – integrity, collaboration, courage and excellence.