Field Service Technician

Calibre Scientific Group; Greater London; Hybrid; GBP 42,000 - 64,000; Full time

Job summary

Calibre Scientific Group seeks a Microbiological Safety Cabinet and LEV Technician to join our Clean Air Team. This full-time remote role centers on testing, inspection, troubleshooting and reporting at client sites in higher education, healthcare, and medical research sectors, primarily around London and the Southeast.

The technician will perform maintenance on MSCs and LEV systems, travel UK-wide, and prepare accurate documentation while identifying opportunities to strengthen customer service.

Qualifications

• Combination of technical qualification and 3 years in field service.
• Experience with Microbiological Safety Cabinets preferred.
• P601 certification advantageous for LEV systems.

Responsibilities

• Perform scheduled service, preventative maintenance, and verification on MSCs and lab equipment.
• Test LEV systems and troubleshoot on-site.
• Produce accurate service reports and documentation after visits.
• Travel across the UK, mainly London/Southeast, with some overnight stays.
• Identify potential business opportunities during customer visits.

Skills

Field service

Technical qualification

Troubleshooting

MSC experience

Education

Technical qualification

3 years field service experience

Tools

MSC equipment

LEV systems

Job description

This is a full-time remote role for a Microbiological Safety Cabinet and LEV Technician to join our Clean Air Team. The Technician will be responsible for conducting testing and inspection at client sites, troubleshooting, and repairing systems as necessary, and preparing accurate reports and documentation of system performance. Client sites are in the higher education, medical research and healthcare sectors - predominantly around London and the Southeast.

Essential Duties and Responsibilities:

• Perform scheduled service, preventative maintenance, and verification on various makes/models of Microbiological Safety cabinets (MSC’S) and other associated laboratory equipment.
• Perform thorough examination and test of LEV (Local Exhausted Ventilation Systems).
• Capture and retain technical knowledge from an experienced Field Service Engineer to ensure continuity of expertise.
• Manage service visits across the UK but mainly within the London and Southeast area, including regular travel and some short-notice requirements.
• Produce accurate service reports and relevant documentation following all site visits and activities.
• Complete accurate expense accounting related to travel and service visits.
• Use service-related software tools, manage instrument files, and support customers in resolving issues where relevant.
• Identify and elevate potential business opportunities discovered during customer visits.

Education/Experience:

• Combination of Technical Qualification and 3 years’ experience in a field service role required
• Preferred experience with Microbiological Safety Cabinets (MSC’s) and associated laboratory equipment.
• Experience with LEV systems (Local Exhausted Ventilated Systems) with P601 certification highly advantageous.

Hybrid role including:

• Customer laboratory settings – Chemical e.g. factory / refinery
• In-house laboratory – Light industrial / chemical
• In-house training center – Light lab / warehouse / office

Physical Demands:

• Some long-distance driving
• Physical work including: Lifting light equipment and manual handling, Instrument / machine disassembly, leaning over, behind and under or on top of lab benches for access, Occasional working at height, including roof work of buildings.
• Occasional overnight stays away from home