Field Service Technician

Theo James Recruitment Ltd; Gateshead; On-site; GBP 35,000 - 40,000; Full time

Benefits offered by this job

Holiday entitlement

Pension scheme

On-site parking

Private medical

Travel opportunities

Life assurance

Global travel

Supportive environment

Product training

Career growth

Job summary

The installation technician role is based in Gateshead, with responsibilities including machinery installation, interpreting technical drawings, and direct client engagement.

This position requires a time-served apprenticeship or equivalent, with an HNC preferred, and experience in manufacturing. It offers extensive training, global travel opportunities, and a path for long-term career growth within a reputable global manufacturer.

Qualifications

• Time-served apprenticeship preferred.
• Experience in a manufacturing industry.
• Customer-facing communication skills.
• Awareness of field service roles and responsibilities.
• Servicing, repair, and fault-finding experience (desired).

Responsibilities

• Installation of machinery (product-specific training provided).
• Establishing and maintaining site service contracts with external providers.
• Fault-finding and servicing machines where required.
• The ability and knowledge of being able to troubleshoot.
• Understanding and working with technical/engineering drawings.
• Working flexibly between home and travel-based assignments.

Skills

Customer-facing communication

Field service awareness

Fault-finding experience

Education

HNC qualification

Job description

Job Title: Installation Technician (Field Service)

Location: Gateshead Area

Salary: £35,000 - £40,000 PA (OTE £50,000 +)

Benefits

• 25 days holiday + bank holidays
• Company pension scheme
• Free on-site car parking
• Private medical healthcare
• Opportunity to travel the world
• Life assurance
• Global travel opportunities (countries include Belgium, Germany, America, and more)
• Supportive and positive working environment
• Comprehensive product training
• Exciting growth opportunities within the organization

The Company:

A leading global manufacturer with a reputation for excellence and employee care is seeking an Installation Technician to join their team. Known for low staff turnover and offering long-standing career opportunities, this company is committed to its employees' professional growth and well-being. With extensive training provided, this role is ideal for someone seeking a rewarding career in a company that values its team members.

Job Description

We are searching for an experienced Installation Technician with a background in manufacturing and an awareness of field service operations. The role involves the installation of machinery, interpreting technical drawings, and engaging directly with clients. This is a fantastic opportunity for individuals with a time-served apprenticeship or equivalent experience who are eager to develop their skills and work in a dynamic global environment.

Key Responsibilities

• Installation of machinery (product-specific training provided)
• Establishing and maintaining site service contracts with external providers
• Fault-finding and servicing machines where required
• The ability and knowledge of being able to troubleshoot.
• Understanding and working with technical/engineering drawings
• Working flexibly between home and travel-based assignments

Skills & Experience

• HNC qualification (time-served apprenticeship preferred)
• Experience in a manufacturing industry
• Customer-facing communication skills
• Awareness of field service roles and responsibilities
• Servicing, repair, and fault-finding experience (desired)

Why Should You Apply?

• Be part of a global manufacturer going through an exciting growth phase
• Excellent company benefits and a positive, supportive work environment
• Opportunity to travel internationally and gain extensive training
• Join a company that invests in its employees and offers a long-term career