Field Service Technician

Culligan UK limited; Dartford; Presencial; GBP 26.000 - 34.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Company van with private use

Uniform provided

23 days holiday + Bank Holidays

Company pension scheme

Employee assistance programme

Discounts with Perks at Work

Volunteering day

Career progression

Descripción de la vacante

Culligan UK Limited is seeking a motivated Field Service Technician to join our team and service customers at their sites. You will perform maintenance and repairs on water treatment systems, install and troubleshoot equipment, and keep service records to ensure reliability.

You will need a full driving licence, strong DIY skills, and good communication to build rapport with customers. We offer training, a company van with private use, and progression opportunities within a supportive field

Formación

• Full and valid driving licence.
• Ability to diagnose and resolve technical issues on-site.
• Strong DIY skills and experience using power tools.
• Excellent communication and customer service skills.

Responsabilidades

• Carry out regular maintenance and repairs on water treatment systems.
• Install and troubleshoot equipment at client sites.
• Manage service schedules to minimise downtime for customers.
• Keep precise records of service visits and report issues.
• Engage with customers to understand needs and provide quality service.
• Weekly visits to the service centre to replenish parts and supplies.

Conocimientos

Driving licence

Problem solving

Customer service

DIY skills

Power tools

Herramientas

Power tools

Tablets

Descripción del empleo

We're excited to welcome a motivated Field Service Technician to join our team at Culligan!

In this role, you'll have the opportunity to make a real difference by providing excellent service to our valued customers and ensuring their water treatment systems are in perfect working order.

This is a great opportunity to join our field operations team and start a career at Culligan. We offer ongoing training and development, providing opportunities for progression with structured training programmes.

Support our mission to give people instant access to cleaner, safer, better-tasting water through our unparalleled expertise in sustainability, science, and service.

Hours of Work: Monday-Friday 8:30am-5:00pm

Core Role & Responsibilities:

• Carry out regular maintenance and repairs on water treatment systems.
• Handle the installation and troubleshooting of equipment directly at clients' locations.
• Efficiently oversee service schedules to reduce downtime for our customers.
• Keep precise records of service visits and communicate any issues or suggestions.
• Engage with customers to grasp their needs and deliver outstanding customer service
• Weekly visits to the designated Service Centre to replenish parts and supplies.

• Proven experience in plumbing or electrical fields preferred, but full training will be provided.
• A full and valid driving license with a maximum of 6 points.
• Ability to diagnose and resolve technical issues effectively.
• Strong DIY skills and experience using power tools.
• Excellent communication skills and the ability to build rapport with customers.

• Monday - Friday working pattern
• Small Company van with private use option available
• Uniform & Tabletsupplied
• 23 days' holiday + Bank Holidays - increasing with long service
• Enhanced Maternity, Paternity, Shared Parental and Grandparent leave
• Company Pension scheme
• Company Sick Pay
• Shopping discounts with Perks at Work
• 24 hours access to Employee Assistance Programme
• Volunteering Day
• Employee support network and mental health assistance
• Opportunity for career progression