Field Service & Installation Technician | UK Travel + Training

Reval Continuing Care Ltd; Corntown; On-site; GBP 27,000 - 32,000; Full time

Benefits offered by this job

Company pension scheme (auto-enrolment

Company vehicle provided

All hotel accommodation during overnI?

Job summary

Reval UK is seeking a Field Service & Installation Technician to install, service and repair our assisted bathing products across UK care homes. You will diagnose issues, complete installation records, and ensure safety compliance on every site.

The role requires a full UK driving licence, readiness for nationwide travel, and a practical, customer-focused approach. You'll join a team committed to quality, training, and continuous improvement.

Qualifications

• Full, clean UK driving licence.
• Confident driving a Luton box van fitted with a tail lift.
• Strong fault-finding and problem-solving skills.
• Excellent customer service and communication abilities.
• Good organisational and planning skills.
• Competent using iPads, smartphones, email systems, and electronic testing equipment.
• Ability to work independently and manage workload effectively.

Responsibilities

• Install, service, maintain, and repair Reval UK's assisted bathing products at customer sites throughout the UK, predominantly within care homes.
• Diagnose and resolve technical issues efficiently and professionally.
• Complete service reports, installation records, and documentation accurately and within agreed timescales.
• Comply with all customer site procedures, including health, safety, hygiene, and safeguarding requirements.
• Maintain company vehicles, tools, equipment, and warehouse areas in a clean, organised, and safe condition.
• Represent Reval UK professionally at all times, delivering an exceptional customer experience.
• Travel throughout the UK, including occasional overnight stays when required.

Skills

Driving licence UK

Customer service

Problem solving

Organisational skills

Independent worker

iPads/Smartphones

Tools

iPads

Electronic testing equipment

Job description

Reval UK is seeking a Field Service & Installation Technician to install, service and repair our assisted bathing products across UK care homes. You will diagnose issues, complete installation records, and ensure safety compliance on every site.

The role requires a full UK driving licence, readiness for nationwide travel, and a practical, customer-focused approach. You'll join a team committed to quality, training, and continuous improvement.