Field Service Engineer - Wakefield

Quadient; Wakefield; Hybrid; GBP 25,000 - 38,000; Full time

Job summary

Quadient is seeking a full-time Field Services Engineer located in the Wakefield area to support customer service. The role involves installing, training, and maintaining products, requiring electromechanical expertise and a strong customer focus. Join us for a career that promotes flexible work and endless learning opportunities, within a caring and inclusive community.

Benefits

Flexible Work

Endless Learning

Inclusive Community

Comprehensive Rewards

Caring for Wellbeing

Qualifications

• Experience in a technical role required.
• Knowledge of industrial copiers, printers, or production mailers is a plus.
• Ability to read and understand technical manuals.

Responsibilities

• Installing product range at customer sites.
• Training users on product operation.
• Performing preventive maintenance and repairs on machines.
• Preventing or resolving technical problems.

Skills

Technical skills

Problem-solving

Customer focus

Analytical mindset

Education

Specialized in electromechanics

Job description

At Quadient, we support businesses of all sizes in their digital transformation and growth journey, unlocking operational efficiency with reliable, secure, and sustainable automation processes. Our success in delivering innovation and business growth is inspired by the connections our diverse teams create every day, with our clients and each other. These connections make Quadient an exceptional place to grow your career, develop your skills, and make a real impact. Help our future-focused business lead the way in powering secure and sustainable business connections through digital and physical channels.

We are looking for a full-time Field Services Engineer for our Customer Service department. The opportunity is remote-based, seeking someone located in and around the Wakefield area.

Your responsibilities include:

1. Installing our product range at customer sites.
2. Training users on product operation.
3. Performing preventive maintenance and repairs on our machines.
4. Preventing or resolving technical problems.

Your profile

• Specialized in electromechanics with competence in component-level repair.
• Ability to read and understand technical manuals.
• Previous experience in a technical role; experience with industrial copiers, printers, office machines, or production mailers is a plus.
• Strong customer focus combined with technical skills.
• Analytical mindset and eagerness to learn.
• Flexible, independent, and commercially skilled.
• Knowledge gaps can be filled; even if you don’t meet every qualification, we want to hear from you.

Ready to lead the way? Apply now.

Benefits include:

• Flexible Work: Hybrid model blending office and remote work.
• Endless Learning: Access to global growth opportunities via our online platform.
• Inclusive Community: Join Empowered Communities and our Philanthropy program.
• Comprehensive Rewards: Competitive total rewards, wellness, work/life balance, and referral schemes.
• Caring for Wellbeing: Mental health support through our employee assistance program.

Smart Work at Quadient

Our approach fosters connection, collaboration, and innovation with flexibility based on role requirements. Whether on-site, hybrid, or remote, our environments support productivity and engagement. Hybrid employees balance remote and in-office work; on-site roles contribute daily; remote employees stay connected virtually and in person. You’ll be part of a dynamic, people-first community driving success together.

Be yourself at Quadient

Our values—Empowerment, Passion, Inspiration, and Community—define how we work as a team and inspire us to be EPIC. We celebrate differences and value every voice, creating a caring community.

We consider reasonable modifications to the interview process. For assistance, contact us at [e-mail].

Quadient is an Equal Employment Opportunity Employer. We believe in zero discrimination on any basis, including race, color, religion, sex, national origin, age, disability, veteran or military status, genetic information, citizenship, and other protected characteristics.