Field Service Engineer - UK & Europe, Hands-On Impact

SPT Labtech

Cambridge

On-site

GBP 40,000 - 55,000

Full time

6 days ago

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Benefits offered by this job

Private medical insurance

Pension plan

Job summary

SPT Labtech in Cambridge, UK, is expanding and seeking a hands-on Field Service Engineer based in the UK. You will perform on-site installation, preventive maintenance and repair on electro-mechanical systems, traveling across the UK and Europe with overnight stays.

Strong customer-facing skills and a proactive approach are essential for success. The role requires excellent communication, documentation, and collaboration with Sales and Field Applications teams to deliver exceptional service and

Qualifications

Experience with electro-mechanical and automated systems.
Strong customer-facing communication and problem-solving skills.
Willingness to travel UK/Europe, including overnight stays.

Responsibilities

Perform on-site installation, preventative maintenance and repair.
Maintain high customer satisfaction through clear communication and service delivery.
Travel within the UK and Europe, with overnight stays as needed.
Complete all required documentation accurately and on time.
Report product quality issues to relevant teams.
Collaborate with Sales and Field Applications Specialists.
Meet KPIs measuring performance and impact.