Field Engineer

TieTalent

Croydon

On-site

GBP 27,300 - 28,250

Full time

14 days+

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Benefits offered by this job

Benefits package

Full training

Job summary

A technology services company is seeking a Field Engineer for on-site calibration and verification of weighing scales in South London. This full-time role offers a starting salary of £27,300 with opportunities for overtime and a comprehensive benefits package. The ideal candidate should be self-motivated, possess a sound understanding of weighing systems, and have customer facing skills. Flexibility with working hours is essential.

Qualifications

Self-starter who can work on their own without supervision.
Sound understanding of weighing scales and EPoS systems.
Understanding of networking diagnosis and rectification.

Responsibilities

Calibration and verification of scanner scales.
SLA driven support into retail outlets.
Managing workload to achieve SLA's efficiently.

Skills

Self-starter

Sound understanding of weighing scales

Customer facing skills

Fault finding skills

Job description

Overview

Field Engineer - Verification: Weighing Scales, Scanners, PEDs, PCs — South London. Salary: £27,300 starting basic rising to £28,250 after probation + overtime + van + benefits package + full training. On-site working hours: 8am to 6pm, with occasional weekends and bank holidays. This is a superb opportunity for an experienced Field Engineer looking for a supportive and interesting working environment and company culture. The business is expanding its base of Verification Field Engineers in the UK to work with a variety of retail weighing scales across customer sites.

Responsibilities

Calibration and verification of Datalogic, and Bizerba Scanner Scales to strict metrological standards in various Teir 1 and Tier 2 supermarkets within the UK.
SLA driven Support into Retail outlets.
IMAC - Install, Move, Add and Change of retail weighing scales, scanners, PEDs, PCs.
Project work including retail weighing scales, Scanners, PEDs and PC Rollouts. Providing on-site support services on retail weighing scales.
Working with your line management to ensure that your stock holdings are always sufficient to ensure that you can achieve first time fix resolutions in most site visits.
Working with other members of your team to ensure that regional SLA targets are consistently achieved, and that customers satisfaction levels are consistently high.
Always representing the company to the highest possible standards by taking pride in your work and pride in delivering truly outstanding levels of customer service.
Managing your workload to achieve the SLA's in the most efficient way.

Values

Trust & Transparency - An open and honest approach to all you do is vital to everything we do for our customers and for each other.
Drive for customer satisfaction - Care & Attention to Detail, Fix first time, Use your initiative and common sense. Own your customer relationships and always leave them smiling.
Teamwork - No one person in our business has all the answers, but as a team we can fix anything. Being a dynamic member of the business ensures all our success.

Requirements

Self-starter who can work on their own without supervision.
Sound understanding of weighing scales, EPoS systems, and connectivity.
Understanding of networking diagnosis and rectification.
Sound fault finding skills.
Comfortable working in different working environments from Shops to Warehouses.
Customer facing skills.
Timely and accurate paperwork completion.
Flexibility on working days and hours available (some out of hours will be required).
Physically fit and able to lift scale/pc units which range up to 20Kg.
Full manual driving licence.
Literate, numerate and comfortable following written instructions.