Field Service Engineer – South East England

Hunter Selection; England; On-site; GBP 50,000 - 60,000; Full time

Benefits offered by this job

Car allowance

Healthcare cashback

Company pension

25 days holiday

Product training

Career progression

Job summary

Ruth Wagstaff Recruitment Ltd is partnering with a global leader in aesthetic laser technology to hire a Field Service Engineer. The role covers installation, maintenance, and repair of high-value laser systems across the UK.

You will travel frequently, work closely with healthcare professionals, and deliver outstanding service. A UK driving license and experience with laser/medical devices are highly valued.

Qualifications

• Proven experience as a Field Service Engineer.
• Experience with laser-based or medical technologies is highly desirable.
• Strong electrical and electronic fault-finding abilities.
• Excellent customer-facing and communication skills.
• Full UK driving licence.
• Based in the South of England.
• Willingness to travel extensively throughout the UK.
• Ability to travel internationally when required.

Responsibilities

• Installation and commissioning of aesthetic laser systems.
• Planned preventative maintenance and servicing.
• Fault finding, diagnostics, and repair of complex electro-mechanical equipment.
• Providing customer training and technical support.
• Managing service reports and documentation.
• Building strong relationships with customers and clinical users.
• Working closely with internal support, applications, and commercial teams.
• Supporting continuous improvement initiatives as the UK operation grows.

Skills

Field service

Electrical fault-finding

Laser technology

Medical devices

Communication skills

Driving licence (UK)

UK travel

International travel

Job description

Field Service Engineer

Salary: £50,000 – £60,000 + Car Allowance + Benefits

Location: South of England – UK-Wide Travel Required

The Company

Our client is a globally recognised leader in advanced aesthetic technology, renowned for developing cutting-edge laser-based solutions used by healthcare professionals and aesthetic practitioners worldwide. With a strong international presence and an outstanding reputation for innovation, quality, and customer support, they continue to invest heavily in their people, products, and future growth.

As part of an exciting period of expansion, they are looking to appoint a Field Service Engineer to support their growing UK customer base. This is a newly created role, providing a unique opportunity to shape and develop the position while becoming a key part of the company’s future success.

The Role

As a Field Service Engineer, you will be responsible for the installation, maintenance, repair, and technical support of high-value aesthetic laser systems across the UK. You will work closely with customers, ensuring equipment operates to the highest standards while delivering exceptional levels of service.

This role offers significant autonomy and variety. Some weeks will involve extensive travel and multiple customer visits, whilst others may be quieter, making flexibility and adaptability essential.

Occasional international travel may also be required for training and support activities.

Responsibilities

• Installation and commissioning of aesthetic laser systems
• Planned preventative maintenance and servicing
• Fault finding, diagnostics, and repair of complex electro-mechanical equipment
• Providing customer training and technical support
• Managing service reports and documentation
• Building strong relationships with customers and clinical users
• Working closely with internal support, applications, and commercial teams
• Supporting continuous improvement initiatives as the UK operation continues to grow

About You

We are keen to speak with experienced field service engineers who have worked within laser technology, medical devices, or other highly technical customer-facing environments.

Ideal backgrounds include:

• Aesthetic laser systems
• Ophthalmic laser systems
• Medical laser equipment
• Medical device field service
• Optical, photonics, or laser technologies

Requirements

• Proven experience as a Field Service Engineer
• Strong electrical and electronic fault-finding abilities
• Experience working on laser-based or medical technologies is highly desirable
• Excellent customer-facing and communication skills
• Full UK driving licence
• Based in the South of England
• Willingness to travel extensively throughout the UK
• Flexibility to accommodate varying workloads and travel schedules
• Ability to travel internationally when required

Package

• £50,000 – £60,000 basic salary
• Car allowance
• 25 days holiday plus bank holidays
• Healthcare cashback scheme
• Company pension
• Comprehensive product training
• Genuine opportunity to influence and develop a newly created position
• Long-term career progression within a growing global organisation

This is an excellent opportunity to join a market-leading business at an exciting stage of UK growth, offering the chance to work with cutting-edge aesthetic technology while building a long-term career within a highly respected international organisation.

Code: INDSNS

Please note as we receive a high level of applications we can only respond to applicants whose skills & qualifications are suitable for this position. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010.

For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.

Job Tenure: Permanent

Salary: £50000 – £60000 per annum + + Car Allowance

Location: South East England,