Field Service Engineer

SER Limited; Thatcham; On-site; GBP 45,000 - 53,000; Full time

Benefits offered by this job

25 days holiday + bank holidays

Fully expensed company van

Hotel and food expenses covered

Health care & Life insurance

Discretionary Bonus

3% pension contribution

Paid social events

Job summary

SER Limited is seeking a Field Service Engineer to join its UK service team. Based across the UK, you will install, service and repair packaging machinery at customer sites with a focus on South/Midlands/East regions and occasional longer trips.

The role offers a competitive salary (£45,000 - £53,000 DOE), a company vehicle and comprehensive benefits. Training and development are provided to upskill on PLCs and systems.

Qualifications

• 2+ years' experience in mechanical or electrical engineering.
• Knowledge of pneumatics or hydraulics.
• Experience with PLC interrogation.
• Willingness to travel across the UK.

Responsibilities

• Install, service, maintain and repair packaging machinery at customer sites across the UK.
• Carry out mechanical work including bolts, chains, pulleys, gearboxes and pneumatics/hydraulics.
• Support electrical tasks such as motors, drives, relays, pumps and inverters.
• Fault find on PLCs and interpret schematics.
• Diagnose faults with minimal supervision and deliver outstanding customer service.

Skills

Mechanical engineering

Electrical engineering

PLC interrogation

UK travel readiness

Education

Engineering Level 3+

Tools

PLC interfacing

Job description

A well-established packaging machinery manufacturer is seeking a Field Service Engineer to join their growing UK service team. This is an exciting opportunity for an engineer to make a real impact in a dynamic and expanding environment, with exposure to cutting-edge machinery and supportive team culture.

Field Service Engineer - Packaging Machinery

£45,000 - £53,000 (DOE) + Company Vehicle + Benefits

Location: Maidenhead

Benefits

• 25 days holiday + bank holidays
• Hotel and food expenses all covered.
• Health care & Life insurance
• Discretionary Bonus
• Fully expensed quality company van
• 3% pension contribution
• Paid social events

Additional Info

• Occasional overnight stays (around 2 nights per week), all costs fully covered.
• Balanced travel workload across the service team.
• Must be within an hour of location.
• Ongoing training and development available, including upskilling on PLCs and systems.

Responsibilities

• Installing, servicing, maintaining and repairing packaging machinery at customer sites across the UK, with a strong proportion in the South/Midlands/East, occasionally further afield.
• Carrying out mechanical work such as replacing bolts, nuts, chains, pulleys, gearboxes, sprockets, and working with pneumatics/hydraulics.
• Supporting electrical tasks including motors, drives, relays, pumps, cylinders, and inverters.
• Fault finding on PLC and dealing with interrogation issues.
• Interpreting electrical and mechanical schematics.
• Diagnosing and resolving faults with minimal supervision.
• Delivering outstanding service and building rapport with customers.

Key Requirements

• 2+ years' experience in mechanical or electrical engineering (packaging experience preferred but not essential).
• Solid knowledge of mechanical systems, including pneumatics or hydraulics.
• Competent in basic electrical engineering - including 1-phase and 3-phase.
• Experience with PLC interrogation
• Engineering qualification Level 3 or higher (electrical or mechanical discipline).
• A self-motivated team player who's comfortable with UK-wide travel.
• A positive attitude and ambition to grow with the company.