Field Service Engineer - Packaging

Bennett and Game Recruitment LTD; Taplow; On-site; GBP 32,000 - 40,000; Full time

Benefits offered by this job

Company van

National travel guiding routes planned

Overnight stays

Training provided

Holidays 25 days

Pension

Life Insurance

Private medical insurance

Christmas shutdown

Job summary

Bennett and Game Recruitment LTD is seeking a Field Service Engineer to join our client, a leading packaging equipment manufacturer based in Taplow. You will provide technical support, perform maintenance, and ensure packaging systems operate reliably across the UK.

The role involves on-site and remote service, installation and commissioning, plus a comprehensive benefits package including a £36,000 salary, annual bonus around £3,000, a company van, and 25 days of leave, with pension and private

Qualifications

• Proven experience in a similar Field Service Engineer role.
• Experience in packaging or related machinery is advantageous.
• Strong technical and problem-solving skills with excellent customer service.

Responsibilities

• Provide remote and on-site technical support to clients.
• Perform preventive maintenance checks to reduce downtime.
• Diagnose, repair, and replace faulty components.
• Install and commission packaging equipment at client sites.

Skills

Field service engineering

Technical problem solving

Customer service

Communication skills

Packaging industry experience

Job description

Position: Field Service Engineer - Packaging

Location: Taplow

Salary: £36k+bonus and benefits

An international packaging equipment manufacturer based in Taplow is seeking a Field Service Engineer to join their team. The successful candidate will possess a strong background in field service engineering, ideally within the packaging or related machinery industry. This role involves providing technical support, performing maintenance, and ensuring the optimal performance of packaging systems across the UK.

Job Overview

Technical Support

• Provide expert technical support to clients both remotely and on-site.
• Diagnose and resolve equipment issues promptly and efficiently to minimise downtime.

Preventive Maintenance

• Conduct regular maintenance checks and inspections on machinery.
• Implement preventive measures to reduce breakdowns and ensure smooth operation.

Repair and Troubleshooting

• Identify, diagnose, and repair equipment malfunctions.
• Replace faulty components and perform necessary adjustments to restore full functionality.

Installation and Commissioning

• Install and commission packaging equipment at client sites.
• Ensure all installations meet technical specifications and customer requirements.

Requirements

• Proven experience in a similar Field Service Engineer role.
• Previous experience within the packaging or related machinery industry (advantageous).
• Strong technical and problem-solving skills.
• Excellent customer service and communication abilities.

Salary & Benefits

• Salary: £36,000 per annum (dependent on experience)
• Bonus: Circa £3,000 annual bonus
• Hours: 8:30am - 5:00pm
• Company Van: Provided for work use
• Travel: National coverage; routes planned in advance
• Overnight Stays: One night per week (expenses covered)
• Training: Full product and technical training provided
• Holidays: 25 days annual leave + bank holidays
• Pension: Auto-enrolment pension scheme
• Life Insurance: 4x annual salary
• Private Medical Insurance: Available after 2 years' service
• Additional Benefits: Christmas shutdown