Field Service Engineer - Northern Ireland

Tunstall Healthcare Group; Belfast; Remote; GBP 25,000 - 40,000; Full time

Job summary

An innovative health and care technology provider is seeking a dedicated Field Service Engineer to join their remote team covering Northern Ireland. In this role, you will be responsible for delivering high-quality repair and maintenance services for emergency and fire systems, ensuring the safety and well-being of vulnerable individuals. The ideal candidate will possess an NVQ Level 2 qualification in Electrical/Electronic and have a passion for customer service. Join a diverse and inclusive team that values your unique qualities and empowers you to make a difference in the lives of many. This is an exciting opportunity to build a rewarding career in a supportive environment.

Benefits

Company vehicle

Fuel card

Overtime opportunities

Enhanced maternity/paternity benefit

Company phone

Uniform

Tools

Up to 9% combined pension contribution

Free eye tests

Retail discounts

Qualifications

• Proven experience as a Field Engineer with electrical and electronic skills.
• Experience in maintaining/testing emergency and fire systems.

Responsibilities

• Provide repair and maintenance service for various products.
• Demonstrate exceptional customer relations while working in homes.

Skills

Electrical/Electronic qualification (NVQ Level 2)

Testing Fire Systems

Interpersonal skills

Problem solving

Team working

Time management

Working at heights

Experience with elderly or vulnerable

Education

NVQ Level 2 in Electrical/Electronic

Tools

Testing equipment for Fire Systems

Standard tools for maintenance

Job description

We are currently looking for a Field Service Engineer to join our team and help us to provide the highest quality repair and maintenance service to a select range of company and third-party products in an efficient and professional manner. This role is remote and will cover Northern Ireland.

A bit about us:

Tunstall is a market-leading health and care technology provider.

We’re passionate about ensuring our team reflects the brilliant and unique qualities of the people and communities we support. Our incredible team of more than 3,000 colleagues provides life saving and life changing technology and services to millions of people in 18 different countries.

At Tunstall you’ll find a place where you’re valued and celebrated for being yourself. We empower our people to deliver the very best teamwork, innovation and thought leadership by creating an environment where we champion diversity and inclusion. We demonstrate our commitment to diversity and inclusion at each step.

What will you be doing in this role?

As a Field Service Engineer at Tunstall, you will need to demonstrate exceptional customer relation and interpersonal skills as you will be dealing with a variety of customers from vulnerable to elderly and working on equipment in their homes.

The Ideal candidate:

To be successful in this role you will have proven experience as a Field Engineer, using your electrical and electronic experience to help maintain/test a variety of products such as: Emergency Lights, Fire Bells and Fire Systems.

Key skills and experience:

1. An Electrical/Electronic qualification at NVQ Level 2 or equivalent.
2. Experience of testing Fire Systems.
3. Strong communicator with excellent interpersonal skills.
4. Good problem solving and analytical skills.
5. Able to demonstrate effective team working.
6. Effective time management & planning skills.
7. Comfortable working at heights and/or in confined dusty spaces.
8. Experience of working with the elderly or vulnerable.

What we offer:

• Company vehicle
• Fuel card
• Overtime opportunities
• Enhanced maternity/paternity benefit
• Company phone
• Uniform
• Tools
• Up to 9% combined pension contribution
• Free eye tests
• Retail discounts
• A warm and welcoming team environment
• Development and a chance to build a rewarding career