Field Service Engineer - Merseyside

Tunstall Uki; Manchester; Hybrid; GBP 26,000 - 42,000; Full time

Benefits offered by this job

Company vehicle

Overtime opportunities

Uniform

Tools

Pension plan

Free eye tests

Career development

Job summary

Tunstall UKI in Manchester, England, is hiring a Field Service Engineer to repair and maintain a range of health and care technology products. You will work with Warden/Nursecall and door access systems, delivering high-quality service from customers’ homes and care facilities within the UK.

The ideal candidate has an electrical/electronic NVQ Level 2, a full UK driving license, and experience testing fire systems, with strong communication and problem-solving skills.

Qualifications

• Electrical/Electronic NVQ Level 2 (or equivalent)
• Full UK driving license (manual)
• Experience of testing Fire Systems
• Strong communication and interpersonal skills
• Good problem-solving and analytical abilities
• Able to work effectively in a team and at heights or in confined spaces
• Experience of working with the elderly or vulnerable

Responsibilities

• Provide repair and maintenance service for a range of products including Warden/Nursecall, door entry and access systems
• Maintain and test electrical/electronic equipment at customers' premises
• Demonstrate strong customer relations and professional communication with diverse clients
• Ensure high standards of safety and quality while working in homes
• Collaborate with team to plan and complete jobs efficiently

Skills

Driving license

Fire systems testing

Communication

Problem solving

Teamwork

Height/confined spaces

Elderly care experience

Education

Electrical/Electronic NVQ Level 2

Job description

Field Service Engineer - Merseyside Tunstall UKI Manchester, England, United Kingdom

We are currently looking for a Field Service Engineer to join our team and help us to provide the highest quality repair and maintenance service to a select range of company and third-party products in an efficient and professional manner. This role is remote and will be based in Merseyside.

A bit about us:

Tunstall is a market-leading health and care technology provider.

We’re passionate about ensuring our team reflects the brilliant and unique qualities of the people and communities we support. Our incredible team of around 3,000 colleagues provides life saving and life changing technology and services to millions of people in 18 different countries.

At Tunstall you’ll find a place where you’re valued and celebrated for being yourself. We empower our people to deliver the very best teamwork, innovation and thought leadership by creating an environment where we champion diversity and inclusion. We demonstrate our commitment to diversity and inclusion at each step. From our open, fair, and transparent recruitment processes, through to the many development and career growth opportunities we provide.

Each Tunstall colleague has a superpower… they’re unique. No one else is them, and we think that’s special. Come and join our mission and be part of our team, our One Tunstall team.

What will you be doing in this role?

As a Field Service Engineer at Tunstall, you will need to demonstrate exceptional customer relation and interpersonal skills as you will be dealing with a variety of customers from vulnerable to elderly and working on equipment in their homes.

The Ideal candidate:

To be successful in this role, you will have proven experience as a Field Engineer, using your electrical and electronic expertise to maintain and test a variety of products, including Warden/Nursecall systems, dispersed/social alarms, door entry and access systems, along with a range of other electrical and electronic products.

Key skills and experience:

• An Electrical/Electronic qualification at NVQ Level 2 or equivalent.
• Full Category B UK driving license (for manual vehicles)
• Experience of testing Fire Systems.
• Strong communicator with excellent interpersonal skills.
• Good problem solving and analytical skills.
• Able to demonstrate effective team working
• Comfortable working at heights and/or in confined dusty spaces.
• Experience of working with the elderly or vulnerable.

If you are not sure if you have the relevant skills or experience, then please apply (only takes a few minutes) and let our team review and come back to you.

What we offer:

• Company vehicle
• Overtime opportunities
• Enhanced maternity/paternity benefit
• Uniform
• Tools
• Up to 9% combined pension contribution
• Free eye tests
• A warm and welcoming team environment
• Development and a chance to build a rewarding career

Equal Opportunities at Tunstall

At Tunstall, we’re committed to building a team that reflects the diversity of the communities we serve. We welcome applications from people of all backgrounds, experiences, and abilities, and we celebrate the unique strengths each colleague brings. Our recruitment process is open, fair and inclusive, and we’re dedicated to providing any reasonable adjustments you may need to thrive

Full-time

Company phone, vehicle, laptop, tools & equipment are all supplied. This is a UK field-based role, working from a home base within a circa 20 mile radius of Manchester. A solid understanding in the f...