Field Service Engineer, Medical Surgical AV Systems

TRS Consulting; Milton Keynes; On-site; GBP 42,000 - 45,000; Full time

Benefits offered by this job

Company Car

Bonus £6,500

Lunch allowance

Overtime

Healthcare

Pension

Job summary

TRS Consulting is recruiting a Field Service Engineer to service and repair a wide range of medical surgical AV systems across NHS and private healthcare settings. You will travel to customer sites, diagnose issues, and provide practical solutions while maintaining exceptional customer service.

The role requires a strong electronics background, field service experience, and the ability to engage with clinicians and hospital staff. A company car, bonus, and benefits accompany the position.

Qualifications

• Experience in field service or technical support within high value electronic capital equipment.
• Qualified to ONC or HNC level in electronics or related technical discipline.
• Impeccable customer service skills with confidence in customer-facing environments.

Responsibilities

• Carry out service and breakdown repairs on medical systems used in theatres, NHS, and private healthcare.
• Visit customer sites and provide troubleshooting solutions.
• Liaise with clinicians and external contacts across NHS and private healthcare organisations.

Skills

Field service

Electronics

Customer facing

IT interest

Education

ONC/HNC in electronics

Tools

Electronic test equipment

Job description

Field Service Engineer, Medical Surgical AV Systems

• Basic Salary£42,000 to £45,000
• On Target Earnings £51,500
• Company Car
• Bonus £6,500
• Lunch Allowance
• Overtime
• Healthcare
• Pension - Employer 10% / Employee 3%
• Full Product Training

Following expansion, they seek to recruit a technically motivated and customer focused Field Service Engineer, responsible for:

Responsibilities

• The service and breakdown repair on a wide range of sophisticated medical systems, utilised within theatres, NHS departments and private healthcare environments
• Visiting customer sites and providing customers with valuable solutions for troubleshooting
• Liaising with a whole host of external customer contacts, including clinicians from within the NHS and a range of private independent healthcare organisations and laboratories

Requirements

• Strong background working in a field service or technical support role, gained within a high value electronic capital equipment environment
• Qualified to a minimum ONC or HNC level or above in electronics or another relevant technical discipline
• Impeccable customer service skills, an interest in IT and the ability to remain confident in customer facing environments
• Applications are encouraged from field service engineers from a wide range of electronic sectors, including AV / audio-visual, medical device, biomedical engineering, laboratory device, surgical systems, print press, semi-conductor, ex Forces (Radar / Avionics / Weapons Systems, RAF, Royal Navy and REME and Biomedical Engineers), audio-visual systems, industrial / commercial imaging or other areas of electronic manufacturing

The Company

One of the largest medical and laboratory equipment suppliers in the world

Instantly recognisable brand leader supplying a wide range of innovative systems to the healthcare sector, and offers 'best in class' solutions across their range of products and systems

Supported by a truly multi-national 'blue-chip' technology group, their commitment to investment in Research and Development is second to none in their industry, ensuring that they remain a market leader

At the core of their business lie product innovation, excellent customer service and good people