Field Service Engineer, Medical Diagnostic Systems

TRS Consulting; West of England; On-site; GBP 38,000 - 46,000; Full time

Benefits offered by this job

Company Car

Pension

Bonus

Full Product Training

Job summary

TRS Consulting is seeking a technically motivated Field Service Engineer to service and repair sophisticated medical and laboratory diagnostics systems across NHS and private labs in the UK. You'll visit customer sites, diagnose complex issues, and implement effective solutions.

The role offers a competitive package including a basic salary up to £42,000, 10% bonus, company car, and pension, plus full product training.

Qualifications

• Must have field service or technical support experience on high-value capital equipment.
• Experience with diagnostic systems, medical devices, laboratory systems or related high-value capital equipment is a plus.
• Full product training will be provided; willing to consider diverse backgrounds.

Responsibilities

• Service and breakdown repair on medical and laboratory diagnostics systems in NHS and private labs.
• Visit customer sites and provide troubleshooting solutions to clinical staff.
• Liaise with laboratory managers and technicians to resolve issues and optimize uptime.

Skills

Field service experience

Medical diagnostic systems experience

Customer interaction

Education

Electronics qualification

Job description

Field Service Engineer, Medical Diagnostic Systems

• Basic Salary Up To £42,000
• Company Car
• 10% Bonus
• Pension
• Full Product Training

The Role - Field Service Engineer, Medical Diagnostic Systems

Following expansion, they seek to recruit a technically motivated and customer focused Field Service Engineer responsible for:

• The service and breakdown repair on a wide range of sophisticated medical and laboratory diagnostics systems, utilised within pathology departments, NHS laboratories and clinical chemistry environments
• Visiting customer sites and provide customers with valuable solutions for troubleshooting
• Liaising with a whole host of external customer contacts, including laboratory managers and laboratory technicians from within the NHS and a range of private independent scientific organisations and laboratories

Your Background - Field Service Engineer, Medical Diagnostic Systems

To succeed in this exciting role, you must be able to demonstrate:

• A competent background as a field service engineer or technical support engineer with extensive experience working on high value capital equipment and a qualification in electronics
• You may have experience of working on diagnostic systems, medical devices, laboratory systems, scientific equipment, pharmaceutical, semiconductor, pre-press, printing or high value electronic / electro-mechanical capital equipment
• Full product training will be provided, so whatever your background in field service and customer support, your application will be considered

The Company - Field Service Engineer, Medical Diagnostic Systems

• My client is part of one of the largest medical and laboratory equipment suppliers in the world
• This instantly recognisable brand leader supplies a wide range of innovative diagnostic based laboratory systems to the healthcare sector and offers 'best in class' solutions across their range of products and systems
• Supported by a truly multi-national 'blue-chip' technology group, their commitment to investment in research and development is second to none in their industry, ensuring that they remain a market leader
• At the core of their business lie product innovation, excellent customer service and good people