Field Service Engineer, Medical Devices

MountainTop Life-Sciences; Belfast; On-site; GBP 42,000 - 46,000; Full time

Job summary

Join a globally recognized medical technology company as a Field-Based Technical Service Engineer. This hands-on role involves installing, maintaining, and troubleshooting advanced medical systems while ensuring customer satisfaction. You'll manage your own field visits and collaborate with internal teams to deliver excellence. If you have a technical background and thrive in a service-oriented environment, this is your chance to make a real impact in the healthcare industry. Embrace the opportunity to travel and grow in a dynamic field!

Qualifications

• Experience in field-based service in medtech or diagnostics.
• Fluent in English; additional languages are a plus.

Responsibilities

• Install, maintain, and repair medical equipment.
• Troubleshoot technical issues onsite and remotely.
• Support sales with contract renewals and upgrades.

Skills

Technical support

Problem-solving

Customer communication

IT/networking

Education

Technical or engineering background

Tools

Windows

VPNs

Job description

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Location – Belfast region, Ireland (field-based).

About the job:

Are you a technically minded, service-oriented professional with experience supporting complex equipment in clinical or life sciences environments? Our client, a globally recognized medical technology company, is looking for a field-based Technical Service Engineer to support their expanding footprint across Ireland.

About the Role:

This is a hands-on technical role delivering installation, maintenance, and troubleshooting services for advanced medical systems. You'll be the primary field contact for customers in the region, ensuring equipment uptime, delivering a high level of customer satisfaction, and collaborating with internal teams to maintain service excellence.

Key Responsibilities:

· Install, maintain, and repair medical equipment

· Troubleshoot technical issues onsite and remotely

· Plan and manage your own field visits

· Support sales with contract renewals and upgrades

· Keep accurate service records

· Deliver a professional, customer-focused experience

· Travel within Ireland and abroad when needed

Qualifications & Experience:

· Technical or engineering background (degree or equivalent professional experience)

· Good experience in field-based service, ideally in medtech or diagnostics

· Strong customer communication and problem-solving skills

· Understanding of IT/networking (e.g. Windows, databases, remote access, VPNs)

· Fluent in English; additional language skills advantageous

· Physically capable of handling technical equipment on-site

· Valid driving license and readiness to comply with healthcare access requirements

If you feel addressed and would like to know more, please apply with your latest CV.

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Information Technology

• Industries

  Staffing and Recruiting

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