Field Service Engineer, Medical Devices

JR United Kingdom; Belfast; On-site; GBP 30,000 - 60,000; Full time

Job summary

An established industry player in medical technology is seeking a field-based Technical Service Engineer to support their growing operations in Ireland. This hands-on role involves the installation, maintenance, and troubleshooting of advanced medical systems, ensuring high customer satisfaction and equipment uptime. Ideal candidates will have a technical background, excellent problem-solving skills, and a commitment to delivering exceptional service. Join a dynamic team where your expertise will make a significant impact in the healthcare sector, and enjoy the opportunity to travel and collaborate with various teams.

Qualifications

• Technical or engineering background required.
• Experience in medtech or diagnostics is preferred.

Responsibilities

• Install, maintain, and repair medical equipment.
• Troubleshoot technical issues onsite and remotely.
• Deliver a professional, customer-focused experience.

Skills

Customer Communication

Problem Solving

Technical Support

Field-Based Service

IT/Networking

Education

Technical or Engineering Degree

Tools

Windows

Databases

VPNs

Job description

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Field Service Engineer, Medical Devices, belfast

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Client:

MountainTop Life-Sciences

Location:

belfast, United Kingdom

Job Category:

Other

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EU work permit required:

Yes

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Job Views:

4

Posted:

05.05.2025

Expiry Date:

19.06.2025

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Job Description:

Location – Belfast region, Ireland (field-based).

About the job:

Are you a technically minded, service-oriented professional with experience supporting complex equipment in clinical or life sciences environments? Our client, a globally recognized medical technology company, is looking for a field-based Technical Service Engineer to support their expanding footprint across Ireland.

About the Role:

This is a hands-on technical role delivering installation, maintenance, and troubleshooting services for advanced medical systems. You'll be the primary field contact for customers in the region, ensuring equipment uptime, delivering a high level of customer satisfaction, and collaborating with internal teams to maintain service excellence.

Key Responsibilities:

· Install, maintain, and repair medical equipment

· Troubleshoot technical issues onsite and remotely

· Plan and manage your own field visits

· Support sales with contract renewals and upgrades

· Keep accurate service records

· Deliver a professional, customer-focused experience

· Travel within Ireland and abroad when needed

Qualifications & Experience:

· Technical or engineering background (degree or equivalent professional experience)

· Good experience in field-based service, ideally in medtech or diagnostics

· Strong customer communication and problem-solving skills

· Understanding of IT/networking (e.g. Windows, databases, remote access, VPNs)

· Fluent in English; additional language skills advantageous

· Physically capable of handling technical equipment on-site

· Valid driving license and readiness to comply with healthcare access requirements

If you feel addressed and would like to know more, please apply with your latest CV.