Field Service Engineer – MANET Systems (C5ISR)

Zetron, Inc; Whiteley; Remote; GBP 40,000 - 65,000; Full time

Job summary

Kägwerks is seeking a Field Service Representative to deliver highly capable technical, operational, and customer-facing support for deployment, integration, and sustainment of advanced systems.

The role requires practical experience with MANET, tactical radios, IP networking, edge computing, and AI/ML-enabled technologies across military and government environments. Travel and remote support will be involved.

Qualifications

• Practical experience of MANET technology and tactical radio systems.
• Experience with field service engineering in military/government environments is preferred.
• Knowledge of IP networking (IPv4/IPv6, routing, switching, QoS) and edge computing is required.

Responsibilities

• Integrate tactical radios, SDRs, edge compute platforms, sensors, applications, and C5ISR components.
• Support deployment of AI/ML-enabled products at the tactical edge.
• Conduct field trials, demonstrations, and Proof of Concept activities.
• Deliver operator and technical training to military, government, partner, and reseller personnel.
• Diagnose and resolve hardware, software, and network issues in field environments.
• Produce technical reports and After-Action Reviews (AARs).
• Provide deployed technical support internationally as required.

Skills

MANET

tactical radios

SDRs

edge computing

AI/ML deployments

IP networking

TAK/ATAK

cybersecurity

field service engineering

Tools

TAK/ATAK

Linux/Windows

Job description

Kägwerks is seeking a Field Service Representative to deliver highly capable technical, operational, and customer-facing support for deployment, integration, and sustainment of advanced systems.

The role requires practical experience with MANET, tactical radios, IP networking, edge computing, and AI/ML-enabled technologies across military and government environments. Travel and remote support will be involved.