Field Service Engineer (Leeds Wakefield)

Swarco Ag; Wakefield; On-site; GBP 32,000 - 48,000; Full time

Benefits offered by this job

Full internal training and relevant up

Company vehicle and tools provided

33 days holiday incl. bank holidays

Job summary

Swarco Ag is seeking an on-site field service engineer in Wakefield to service and maintain customer EV charging stations. You will diagnose electrical, hardware, software and network faults, perform repairs, and support installations and upgrades.

The role includes on-call duties and remote support, with full training provided. You will work with a collaborative team, handle service records and stock, and contribute to high service levels while adhering to safety standards.

Qualifications

• 2+ years in technical support or field service engineering.
• Experience servicing, maintaining and repairing equipment.
• Experience using a multimeter and performing continuity testing.
• Hands-on with electrical tools and equipment.
• Strong fault-finding and diagnostic skills.
• Ability to work independently and in a team.
• Excellent communication with customers and colleagues.
• Full UK manual driving licence.
• Right to live and work in the UK, with no more than 3 points on licence.

Responsibilities

• Carry out daily servicing and maintenance of customer EV charging stations.
• Diagnose and resolve electrical, hardware, software and network faults.
• Complete repairs including replacement of faulty parts.
• Support installation, commissioning, maintenance, upgrades and warranty activities.
• Provide remote technical assistance to customers and field teams.
• Maintain service records, worksheets and vehicle mileage.
• Manage spare parts stock and ensure availability.
• Collaborate with technical, engineering and customer service teams.
• Support service contracts and meet response times and SLAs.
• Ensure work is safe and complies with procedures and standards.
• Participate in an on-call rota (~1 week in 5, Mon–Mon).

Skills

Fault finding

Diagnostic skills

Communication skills

Teamwork

Independent working

Problem solving

Education

Engineering qualifications or technical training

Tools

Multimeter

Electrical testing equipment

Job description

Job Description

This is a hands‑on role for someone who enjoys fault finding, working with tools and solving technical problems. You'll provide on‑site and remote support to customers, helping to diagnose issues, carry out repairs and maintain charging equipment to a high standard.

What you will do

• Carry out daily servicing and maintenance of customer EV charging stations.
• Diagnose and resolve electrical, hardware, software and network‑related faults.
• Complete repairs, including the replacement of faulty parts and components.
• Support installation, commissioning, preventative maintenance, upgrades and warranty activities.
• Provide remote technical assistance to customers and field teams when required.
• Maintain accurate service records, daily worksheets and company vehicle mileage.
• Manage and replenish spare parts stock, ensuring equipment and materials are available when needed.
• Work collaboratively with technical, engineering and customer service teams to deliver excellent customer service.
• Support service and maintenance contracts, helping to meet agreed response times and service levels.
• Ensure all work is carried out safely and in line with company procedures and relevant electrical and EV charging standards.
• Participate in an on‑call rota, approximately 1 week in 5, Monday to Monday, as required.

What we offer

• Full internal training and relevant certifications.
• The opportunity to develop your career in the growing EV charging industry.
• A company vehicle and the tools required for the role.
• The opportunity to work as part of an expanding technical team.
• A varied role involving customer support, diagnostics, maintenance and repairs.
• 33 days holiday (including bank holidays) pro rata
• Employer pension contributions
• Employee Assistance Programme
• Life assurance up to 6x salary
• Full training and development opportunities

Qualifications

What we are looking for

We're looking for someone with a practical, hands‑on approach and a genuine interest in technical problem‑solving. You don't need to know everything about EV charging already — we can provide full training — but you should be comfortable working with electrical equipment and diagnosing faults

Essential

• At least 2 years' experience in a technical support or field service engineering role.
• A proven track record of carrying out servicing, maintenance and repairs.
• Experience using a multimeter and carrying out continuity testing.
• A practical, hands‑on approach and confidence using tools.
• Strong fault‑finding and diagnostic skills.
• Ability to work independently and as part of a team.
• Good communication skills, with the ability to explain technical issues clearly to customers and colleagues.
• A full MANUAL UK driving licence.
• Right to live and work in the UK.
• No more than 3 points on your driving licence.

Desirable

• Experience in the EV charging, automotive, clean energy or electrical engineering sectors.
• Previous experience working with charging infrastructure or similar electrical equipment.
• Experience providing remote technical support.
• Previous participation in an on‑call or out‑of‑hours support rota.
• Relevant engineering qualifications or technical training.

Additional Information

Interested?

Applications are shortlisted on a rolling basis, and we reserve the right to interview and appoint before any advertised closing date. We therefore encourage you to apply at the earliest opportunity to avoid disappointment. Applications received after the closing date will not be processed.

We have a responsibility to ensure that all employees are eligible to live and work in the UK, therefore successful candidates must have the right to work in the UK and be able to commit to a long term permanent role. We are committed to creating a diverse and inclusive workplace where everyone is valued and respected. We welcome applications from all suitably qualified candidates, regardless of age, disability, gender reassignment, marriage or civil partnership, pregnancy or maternity, race, religion or belief, sex, or sexual orientation. We are committed to providing equal opportunities throughout our recruitment process and employment.