Field Service Engineer (Carlisle)

SWARCO AG; Carlisle; Vor Ort; GBP 32.000 - 52.000; Vollzeit

Benefits dieser Stelle

Company vehicle

Tools provided

Employer pension contributions

Employee Assistance Programme

Life assurance up to 6x salary

Training & development opportunities

Zusammenfassung

SWARCO Smart Mobility Solutions / EVOLT Charging Ltd is seeking a Field Service Engineer in the UK to service and maintain EV charging stations. You will diagnose faults, perform repairs, and support installations, with both on-site and remote customer assistance.

We value practical, hands-on engineers with strong fault-finding skills and a customer-focused approach. A full UK manual driving licence is required and on-call work is part of the role.

Qualifikationen

• Experience diagnosing electrical, hardware and software faults.
• Servicing, maintenance and repairs of charging equipment.
• Ability to work independently and as part of a team.

Aufgaben

• Carry out daily servicing and maintenance of customer EV charging stations.
• Diagnose and resolve electrical, hardware, software and network faults.
• Complete repairs, including replacement of faulty parts.
• Support installation, commissioning and upgrades.
• Provide remote technical assistance to customers and field teams.
• Maintain service records and vehicle mileage.

Kenntnisse

Fault finding

On-site servicing

Remote support

Diagnostics

Customer service

Team collaboration

Ausbildung

Technical qualification

Tools

Multimeter

Continuity testing

Electrical tools

Jobbeschreibung

At SWARCO Smart Mobility Solutions / EVOLT Charging Ltd, we’re helping to shape the future of electric vehicle charging. As our network continues to grow, we’re looking for a Field Service Engineer to join our expanding team and help keep charging infrastructure operating safely, reliably and efficiently.

Job Description

This is a hands‑on role for someone who enjoys fault finding, working with tools and solving technical problems. You’ll provide on‑site and remote support to customers, helping to diagnose issues, carry out repairs and maintain charging equipment to a high standard.

What you will do

Carry out daily servicing and maintenance of customer EV charging stations.

Diagnose and resolve electrical, hardware, software and network‑related faults.

Complete repairs, including the replacement of faulty parts and components.

Support installation, commissioning, preventative maintenance, upgrades and warranty activities.

Provide remote technical assistance to customers and field teams when required.

Maintain accurate service records, daily worksheets and company vehicle mileage.

Manage and replenish spare parts stock, ensuring equipment and materials are available when needed.

Work collaboratively with technical, engineering and customer service teams to deliver excellent customer service.

Support service and maintenance contracts, helping to meet agreed response times and service levels.

Ensure all work is carried out safely and in line with company procedures and relevant electrical and EV charging standards.

Participate in an on‑call rota, approximately 1 week in 5, Monday to Monday, as required.

What we are looking for

We’re looking for someone with a practical, hands‑on approach and a genuine interest in technical problem‑solving. You don’t need to know everything about EV charging already — we can provide full training — but you should be comfortable working with electrical equipment and diagnosing faults

What we offer

Full internal training and relevant certifications.

The opportunity to develop your career in the growing EV charging industry.

A company vehicle and the tools required for the role.

The opportunity to work as part of an expanding technical team.

A varied role involving customer support, diagnostics, maintenance and repairs.

Employer pension contributions

Employee Assistance Programme

Life assurance up to 6x salary

Full training and development opportunities

Qualifications

At least 2 years’ experience in a technical support or field service engineering role.

A proven track record of carrying out servicing, maintenance and repairs.

Experience using a multimeter and carrying out continuity testing.

A practical, hands‑on approach and confidence using tools.

Strong fault‑finding and diagnostic skills.

Ability to work independently and as part of a team.

Good communication skills, with the ability to explain technical issues clearly to customers and colleagues.

A full MANUAL UK driving licence.

Right to live and work in the UK.

No more than 3 points on your driving licence.

Experience in the EV charging, automotive, clean energy or electrical engineering sectors.

Previous experience working with charging infrastructure or similar electrical equipment.

Experience providing remote technical support.

Previous participation in an on‑call or out‑of‑hours support rota.

Relevant engineering qualifications or technical training.

Additional Information

We have a responsibility to ensure that all employees are eligible to live and work in the UK, therefore successful candidates must have the right to work in the UK and be able to commit to a long term permanent role. We are committed to creating a diverse and inclusive workplace where everyone is valued and respected. We welcome applications from all suitably qualified candidates, regardless of age, disability, gender reassignment, marriage or civil partnership, pregnancy or maternity, race, religion or belief, sex, or sexual orientation. We are committed to providing equal opportunities throughout our recruitment process and employment.

Should we require recruitment agency involvement, we will contact our approved recruitment partners, and we would ask that you respect the relationships we have already built with these suppliers.