Field Service Engineer – Industrial Cleaning Equipment (UK)

ICE - Industrial Cleaning Equipment; Northolt; Remote; GBP 36,000 - 50,000; Full time

Benefits offered by this job

Competitive salary

Private healthcare

21 days annual leave + bank holidays

Enhanced workplace pension scheme

ICE Cube discount portal

Life assurance 2x salary

Bonus for long service

Holiday buy back scheme

Job summary

ICE - Industrial Cleaning Equipment is looking for a Field Service Engineer to cover sites across the UK. You will diagnose, service, and repair industrial cleaning equipment, ensuring SLAs are met and providing clear on-site reports to customers.

You must hold a Full UK driving licence and operate remotely from your home base. The role offers a competitive salary, private healthcare, generous leave, a pension, and long-service bonus, plus ongoing training and ICE Cube perks.

Qualifications

• Strong mechanical aptitude with knowledge of mechanical, hydraulic, pneumatic and electrical systems.
• Experience diagnosing and repairing industrial cleaning equipment.
• Ability to interpret manuals, schematics and diagrams.
• Excellent communication with customers and stakeholders.
• Full UK manual driving licence.

Responsibilities

• Provide quality customer support with courteous and knowledgeable communication.
• Attend and complete scheduled maintenance and PA Tests on time.
• Diagnose, service and repair equipment to meet SLAs.
• Update jobs in SERVICESMARTPro and maintain asset data.
• Order parts and manage van stock levels.
• Follow Health and Safety rules and technician procedures.
• Provide reports after each site visit.

Skills

Field service engineering

Mechanical aptitude

Diagnostics & repair

Customer communication

Tools

Diagnostic instruments

Tablet devices

Job description

ICE - Industrial Cleaning Equipment is looking for a Field Service Engineer to cover sites across the UK. You will diagnose, service, and repair industrial cleaning equipment, ensuring SLAs are met and providing clear on-site reports to customers.

You must hold a Full UK driving licence and operate remotely from your home base. The role offers a competitive salary, private healthcare, generous leave, a pension, and long-service bonus, plus ongoing training and ICE Cube perks.