Field Service Engineer in Birmingham)

Wallace Hind Selection; Birmingham; Remote; GBP 36,000 - 38,000; Full time

Job summary

An established industry player in water purification is seeking a skilled Field Service Engineer to join their expanding team. This role offers the opportunity to work independently, servicing and maintaining a variety of water treatment systems across the UK. With a focus on quality and customer satisfaction, the company provides comprehensive training and a supportive work environment. You'll manage your own van stock and administrative tasks using specialized software, ensuring compliance with industry standards. If you're passionate about water treatment and eager to advance your career in a dynamic company, this role is perfect for you.

Benefits

Fully kitted work van

Fuel card

Overtime rates

25 days holiday + bank holidays

Pension scheme with company contribution

Death in service

Apple iPhone for job management

Structured career progression

Ongoing training

Qualifications

• Experience in water treatment or commercial plumbing is essential.
• Strong attention to detail and self-motivation required.

Responsibilities

• Servicing, maintenance, and repair of water purification equipment.
• Managing workload and customer interactions effectively.

Skills

Water Treatment

Commercial Plumbing

Technical Support

Customer Service

Problem Solving

Decision Making

Education

Engineering-related qualifications (City & Guilds or similar)

Tools

Flowlens software

Reverse Osmosis Systems

De-ionisers

Water Softeners

UV Filtration Systems

Pumps

Job description

Are you are an experienced Water Engineer or Commercial Plumber looking to further your career within the specialist world of water purification? Based from home with a fully kitted van and covering Birmingham, the South West, and down to Exeter. You'll focus primarily on servicing and maintaining water treatment equipment for a growing and reputable UK business.

BASIC SALARY: £36,000 - £38,000 (depending on experience, with potential increases as training is completed)

BENEFITS:

· Fully kitted work van (business use only) and fuel card

· Overtime rates for occasional Saturday / Sunday work

· 25 days holiday + bank holidays

· Pension scheme with company contribution

· Death in service

· Apple iPhone with Flowlens software for job management and reporting

· Structured career progression and ongoing training

LOCATION: Home-based covering Birmingham, the South West, and Exeter area. Overnight stays required for jobs over two hours' travel each way.

COMMUTABLE LOCATIONS: Birmingham, Gloucester, Cheltenham, Worcester, Redditch, Bromsgrove, Stratford-upon-Avon, Evesham, Kidderminster, Tewkesbury, Pershore, Droitwich Spa, Stourbridge.

JOB DESCRIPTION: Field Service Engineer, Commercial Plumber, Water Engineer - Water Purification

As our Field Service Engineer, you'll be responsible for the servicing, maintenance, and repair of a variety of water purification equipment, including reverse osmosis systems, de-ionisers, water softeners, filtration systems, UV filtration units, pumps, chemicals, and consumables.

You'll spend your days supporting our customers, managing your own workload, and representing us to a high standard. While most of your work will be planned maintenance (around 80%), there will also be occasional reactive service work.

As our Water Engineer you'll:

· Work independently on a range of customer sites, providing excellent technical support and customer service

· Manage your van stock and associated administrative duties via our Flowlens software

· Help to maintain compliance with ISO 9001, health & safety, and company standards

· Occasionally overnight stays when required

PERSON SPECIFICATION: Field Service Engineer, Commercial Plumber, Water Engineer - Water Purification

We're seeking an Engineer with a strong background in water treatment or commercial plumbing. You should be self-motivated, highly organised, and have a keen attention to detail.

It would be beneficial if you have experience working with any of the following: reverse osmosis, de-ionisers, water softeners, UV filtration systems, pumps, and associated chemicals, but full training will be provided.

In addition, you'll also:

· Be an effective communicator, both written and verbal

· Have strong decision-making and problem-solving abilities

· Be comfortable working alone in time-sensitive situations

· Be committed to safe working practices

· Hold a full UK manual driving licence

· Ideally have engineering-related qualifications (City & Guilds or similar)

THE COMPANY:

We are specialists in water purification, offering a wide range of services and equipment to commercial customers across the UK. Due to expansion, we're growing our engineering team and are looking for talented individuals to join us on our journey. We pride ourselves on being a supportive, employee-focused company with structured progression and a strong emphasis on quality and customer service.

It is highly likely you will have worked in any of the following roles and/or markets: Field Service Engineer, Water Treatment Engineer, Installation Engineer, Water Purification, Commercial Plumber, Pump Engineer, Reverse Osmosis Engineer, De-ionisation, Water Softener Engineer, Filtration Systems Engineer.

INTERESTED? Please click apply. You will receive an acknowledgement of your application.

Wallace Hind Selection, alongside our client embrace diversity, champion equality, and foster inclusion to create a work environment where everyone belongs and thrives.

Please Note: Wallace Hind Selection have been chosen as the recruitment partner of our client.

REF: KC18001, Wallace Hind Selection