Field Service Engineer (FLT / MHE)

ZipRecruiter; Hemel Hempstead; On-site; GBP 80,000 - 100,000; Full time

Job summary

A leading industrial solutions company is seeking an experienced Field Service Engineer to provide customer support with industrial and access machinery in Hemel Hempstead. The role involves scheduled maintenance, repairs, and inspections. Candidates should have a strong mechanical aptitude and be able to work independently. This position offers a salary of £17.00 - £17.50 per hour plus benefits including a company van and performance incentives.

Benefits

Company van provided

Positive Feedback incentive

Yearly nominations for performance awards

Qualifications

• Several years experience in Materials Handling Equipment (MHE) and Forklift Truck (FLT) engineering / servicing / maintenance.

Responsibilities

• Provide onsite customer support to keep the machinery in peak operating condition.
• Investigate and resolve customer reports of technical problems.
• Service a variety of machines both on and off site.
• Complete job cards and paperwork to high standards.
• Ensure compliance with safety standards.

Skills

Mechanical aptitude

Excellent verbal, written and critical thinking skills

Proficiency with MS Office

Customer and commercial awareness

Ability to work without supervision

Interpersonal relationships

Team player

Job description

Overview

Our client is a well established and successful company. They are looking for an experienced Field Service Engineer (FLT / MHE repairs) to join their team. The purpose of the job is to provide customer support with the company’s range of industrial and access machinery within the region, with a primary focus on keeping the machinery in peak operating condition through scheduled maintenance, repairs and inspections.

Key Criteria

• Several years experience in Materials Handling Equipment (MHE) and Forklift Truck (FLT) engineering / servicing / maintenance
• Solid mechanical aptitude
• Excellent verbal, written and critical thinking skills
• Proficiency with MS Office
• Interpersonal relationships
• Customer and commercial awareness
• Ability to work without supervision
• Team player

Salary and Benefits

• Company van is provided.
• Salary: £17.00 - £17.50 per hour + Overtime, paid at time and a half + Many benefits.
• Positive Feedback incentive, 5 pieces of positive feedback will give you a £25.00 Amazon voucher.
• Employees employee – Yearly nominations with £1000 for the winner, £500 for second, £250 for third.
• Hours of work: 40 hours a week.

Key Responsibilities

• Provide onsite customer support to the company’s range of industrial and access machinery within the region, with a primary focus on keeping the machinery in peak operating condition through scheduled maintenance, repairs and inspections
• Investigate, diagnose and resolve customer reports of technical problems with equipment
• Service a wide variety of machines both on and off site
• Ability to work independently to troubleshoot and solve problems
• Complete job cards to a high standard promptly and within a given timeframe
• Complete paperwork and timesheets in a timely manner
• Request parts efficiently and effectively
• Good customer service skills
• Develop and maintain good working relationships with internal and external customers
• Ensure compliance with relevant procedures when repairing and inspecting equipment
• Ensure work/personal equipment complies with all safety standards
• Present a professional image at all times
• Take responsibility for health and safety of self, colleagues and customers in line with the Company Health and Safety Policy
• This role would suit someone with previous experience in a similar role, such as a MHE Mechanic / Material Handling Equipment Engineer / Hydraulics Engineer / Field Service Engineer / Forklift Truck Technician / FLT Engineer / MHE Technician / Mechanical Fitter / Plant Fitter / Plant Mechanic / Field Service Technician / Mobile Service Engineer / Cherry Picker Engineer / Scissor Lift Technician