Field Service Engineer

TipTopJob; West Midlands; On-site; GBP 40,500 - 49,500; Full time

Benefits offered by this job

Company van (insured, taxed, and fuel)

Paid from the moment you leave home

Enhanced overtime rates (1.3x, 1.5x, 2

Professional development including EV/

IT and diagnostic equipment provided

Life insurance

Medicash health scheme

Discounts with major retailers

Job summary

Wallace Hind Selection is seeking a Field Service Engineer to cover the Midlands region, delivering first-class aftersales support for commercial vehicles. You will diagnose mechanical and electrical faults, provide on-site technical assistance, and complete warranty repairs to the highest standard.

You will travel between customer sites, partner with the engineering team, and benefit from professional development including EV and Hydrogen training, a company van, enhanced overtime rates, life

Qualifications

• NVQ Level 3 / City and Guilds in Heavy Vehicle or PSV Engineering (or equivalent).
• Strong mechanical and electrical fault finding skills.
• Experience using diagnostic equipment.

Responsibilities

• Diagnosing mechanical and electrical faults using industry diagnostic equipment and technical manuals.
• Providing technical support directly to customers on-site.
• Completing warranty and campaign repairs to the highest standard.
• Identifying root causes and feeding valuable technical information back to the engineering team.
• Estimating repairs and supporting the Parts and Service team.
• Promoting service solutions and genuine parts where appropriate.
• Working closely with Regional Service Managers and customer workshops.
• Travelling between customer sites and occasionally attending factory training or supporting other locations when required.

Skills

Mechanical fault finding

Electrical fault finding

Diagnostic equipment usage

Willingness to travel

Education

NVQ Level 3 / City and Guilds in Heavy Vehicle or PSV Engineering

Job description

As a Field Service Engineer youll be the face of the business, providing first:class aftersales support to customers and helping keep some of the UKs most advanced buses operating safely and efficiently. Youll build lasting customer relationships, solve technical challenges and play a key role in delivering the outstanding service we are known for.

BASIC SALARY: up to A GBP 45,000

Benefits

• A Company van (insured, taxed, and fuel covered)
• A Paid from the moment you leave home
• A Enhanced overtime rates (1.3x, 1.5x, 2x)
• A Professional development including EV and Hydrogen training
• A IT and diagnostic equipment provided
• A Life insurance
• A Medicash health scheme
• A Discounts with major retailers

LOCATION: Across the Midlands

JOB DESCRIPTION: Field Service Engineer : Commercial Vehicle, Transportation

Your Responsibilities Will Include

• A Diagnosing mechanical and electrical faults using industry diagnostic equipment and technical manuals
• A Providing technical support directly to customers on:site
• A Completing warranty and campaign repairs to the highest standard
• A Identifying root causes and feeding valuable technical information back to the engineering team
• A Estimating repairs and supporting the Parts and Service team
• A Promoting service solutions and genuine parts where appropriate
• A Working closely with Regional Service Managers and customer workshops
• A Travelling between customer sites and occasionally attending factory training or supporting other locations when required

PERSON SPECIFICATION: Field Service Engineer : Commercial Vehicle, Transportation

Youll Ideally Have

• A NVQ Level 3 / City and Guilds in Heavy Vehicle or PSV Engineering (or equivalent)
• A Proven experience in a heavy vehicle/PSV environment, dealership, or fleet operation
• A Strong mechanical and electrical fault:finding skills
• A Experience using diagnostic equipment
• A A willingness to travel and occasionally stay away from home when required

The Company

Year after year, since 1946, we have contributed a tremendous amount of technology and innovative products to help grow and improve the global transportation industry. Our goal is to leave a legacy that will inspire the next generation to move towards a better, sustainable tomorrow.

Wallace Hind Selection, alongside our client embrace diversity, champion equality, and foster inclusion to create a work environment where everyone belongs and thrives.