Field Service Engineer

SMT GB; Scunthorpe; On-site; GBP 25,000 - 45,000; Full time

Job summary

Ein etabliertes Unternehmen im Bauwesen sucht einen engagierten Field Service Engineer, der für die Wartung und Reparatur von Volvo-Baugeräten verantwortlich ist. In dieser Rolle werden Sie Ihre technischen Fähigkeiten einsetzen, um Probleme zu diagnostizieren und Lösungen anzubieten. Sie werden eng mit Kunden und Kollegen zusammenarbeiten, um einen erstklassigen Service zu gewährleisten und zusätzliche Umsatzmöglichkeiten zu identifizieren. Das Unternehmen bietet ein unterstützendes Umfeld mit umfangreichen Schulungen und attraktiven Zusatzleistungen, um Ihre berufliche Entwicklung zu fördern.

Benefits

5% Arbeitgeberbeitrag zur Altersvorsorge

25 Tage Jahresurlaub + Feiertage

Fahrrad-Leasing-Programm

Lebensversicherung 4 x Jahresgehalt

Yulife - Wohlfühl-App mit Rabatten

Finanzielle/Mentale Gesundheitsberatung

Kostenloser Testamentserstellungsservice

EAP mit 24/7 Arztzugang

Healthshield - Cashplan für alle Mitarbeiter

Familienfreundliche Richtlinien

Qualifications

• Formale Ingenieurqualifikation in Plant Maintenance oder verwandten Disziplinen.
• Erfahrung in der Reparatur und Wartung von schwerem Baugerät.

Responsibilities

• Service und Reparatur von Volvo-Baugeräten.
• Identifizieren mechanischer Probleme mit technischer Kompetenz.

Skills

Diagnostische Fähigkeiten

Mechanische Problemlösung

Kommunikationsfähigkeiten

Aufmerksamkeit für Details

Education

Ingenieurqualifikation in Plant Maintenance

NVQ 3/C&G

Tools

Computerisierte Diagnosetechnik

Job description

About the Role:

We are looking for a Field Service Engineer to be based from our Immingham depot.

The focus of this role is to ensure we deliver a first class service to both internal & external customers. To actively seek revenue opportunities and discuss these with customers, Customer Support Representative's and your Line Manager.

What you will be doing:

• Service and repair Volvo construction equipment or miscellaneous equipment
• Identify mechanical problems, using technical knowledge and computerized diagnostic equipment, offering guidance and advice to the customer
• Carrying out duties in a commercially focused way, seeking additional service revenue opportunities and promoting our aftermarket solutions
• Work in line with quotations and time guides, highlighting to management where additional work may be required
• Ensure software updates are installed as new versions are released
• Complete tablet inputs, electronic reports and timesheets in ‘real time' providing comprehensive details of the work undertaken
• Order parts for your work as necessary and to return parts in a clean condition and at the time of job completion
• Able to work overtime as and when required and to honour reasonable call out requests
• Attend any relevant product or systems training courses
  
  
  

Requirements

Knowledge, Skills, And Experience

In order to set you up for success, we look for the following skills and experience:

• A formal engineering qualification in Plant Maintenance, Agricultural / HGV mechanics or related discipline (i.e. NVQ 3/C&G)
• Relevant experience in the repair and maintenance of heavy construction plant, including proven technical competence on diesel engines, transmissions, drive lines, hydraulics and electrics
• Advanced diagnostic and trouble shooting skills and comprehensive understanding of hydraulics, electrics and EATS
• Ability to communicate efficiently with colleagues, management and customers
• Work with a cost conscious mindset to ensure maximum profitability
• Ability to problem solve and high level of diagnostic skills
• Confident using computer systems and outlook
• High levels or attention to detail
• Conscientious in all aspects of the job
• Highly responsible, reliable, honest and trustworthy
• Ability to understand technical literature/systems
  
  

Desirable:

• Experience of Welding and Fabrication
  
  
  

Benefits

What We Offer You

In addition to a competitive salary, you will have access to the following benefits:

• 5% Employer Pension contribution
• 25 days annual leave + Bank Holidays
• Cycle to Work Scheme
• Life Assurance 4 x annual salary
• Yulife - Wellbeing App offering discounts and vouchers
• Financial/Physical/Mental Health Counselling and Coaching sessions
• Free Will writing service
• EAP, which includes 24/7 Doctor access
• Healthshield - Cashplan for all employees
• Family Friendly policies
• Company events