Field Service Engineer

Service Service; Norwich; On-site; GBP 30,000 - 50,000; Full time

Job summary

An established industry player is seeking a dynamic Field Service Engineer to join their innovative team in Norwich. This exciting role involves working on-site at customer locations both in the UK and internationally, where you will install, commission, and test advanced systems. With a focus on delivering exceptional service, you'll build strong relationships with clients while utilizing your electronic and electromechanical skills. This position offers the chance to work with cutting-edge technology in a fascinating sector, providing a rewarding experience for those ready to take on challenges in diverse environments.

Qualifications

• Degree or equivalent in Electronic Engineering required.
• Proven field service experience is essential.

Responsibilities

• Install, commission, and test complex systems at customer locations.
• Coordinate with Project Managers for effective service delivery.

Skills

Field Service Experience

Electronic Engineering

Diagnosing and Repairing Electronic Equipment

Team Coordination

Wiring Diagrams Interpretation

Education

Degree in Electronic Engineering

HND in Electronic Engineering

HNC in Electronic Engineering

ONC in Electronic Engineering

Job description

A very exciting opportunity has arisen for a Field Service Engineer to join a leading engineering organisation based in Norwich. This business develops cutting edge technology in a fascinating sector.

In this role, you will be working on-site at customer locations, both in the UK and abroad, either on your own or leading a small team. After completion of product training (in factory and on the job training) you will install, commission and test complex systems utilising your electronic, digital, and electromechanical skills.

This role will involve significant periods of time spent working away from home, including abroad.

Key responsibilities:

• Carrying out installation, commissioning, repair, service and training of company products.
• Coordinating with the Project Managers and Customer Support Manager in order to ensure effective delivery of service to the customer at their sites.
• Building and maintaining positive relationships with customers, whilst delivering high standards of work and customer service.
• Constructing, conducting and instructing training courses within the factory and at customer locations.

Key requirements:

• Deg/HND/HNC/ONC Electronic Engineering.
• Proven and demonstrable field service experience.
• Technical knowledge of diagnosing and repairing, digital, electronic, electromechanical, and/or electronic equipment.
• Self-starter able to operate independently or as part of a team.
• Able to read complex wiring diagrams and devise workable fault diagnosis instructions.
• Physically fit to Eng 1 standard and be capable of passing Sea Survival course, and be capable of working in harsh (hot and cold) environments.
• UK Valid passport with no travel restrictions.