Field Service Engineer - Norfolk

Tunstall Healthcare Group; Norwich; Remote; GBP 25,000 - 45,000; Full time

Job summary

Join a market-leading health and care technology provider as a Field Service Engineer. In this remote role covering Norfolk, you'll utilize your electrical and electronic expertise to maintain and test essential products that support vulnerable and elderly customers in their homes. You'll be part of a diverse and inclusive team that values your unique contributions and empowers you to deliver exceptional service. Enjoy a warm team environment, opportunities for career growth, and a range of benefits including a company vehicle, fuel card, and enhanced maternity/paternity benefits. This is your chance to make a meaningful impact in the lives of many while advancing your career in a supportive setting.

Benefits

Company vehicle

Fuel card

Overtime opportunities

Enhanced maternity/paternity benefit

Company phone

Uniform

Tools

Up to 9% combined pension contribution

Free eye tests

Retail discounts

Qualifications

• Proven experience as a Field Engineer with electrical/electronic expertise.
• Strong communicator with problem-solving and analytical skills.

Responsibilities

• Provide high-quality repair and maintenance service for various products.
• Demonstrate exceptional customer relation and interpersonal skills.

Skills

Electrical/Electronic qualification at NVQ Level 2

Full Category B UK driving license

Experience of testing Fire Systems

Strong communication skills

Problem solving skills

Team working skills

Time management skills

Comfortable working at heights

Experience with elderly or vulnerable

Education

Electrical/Electronic qualification at NVQ Level 2

Tools

Tools

Company vehicle

Company phone

Job description

We are currently looking for a Field Service Engineer to join our team and help us to provide the highest quality repair and maintenance service to a select range of company and third-party products in an efficient and professional manner. This role is remote and will cover Norfolk.

A bit about us:

Tunstall is a market-leading health and care technology provider.

We’re passionate about ensuring our team reflects the brilliant and unique qualities of the people and communities we support. Our incredible team of more than 3,000 colleagues provides life-saving and life-changing technology and services to millions of people in 18 different countries.

At Tunstall, you’ll find a place where you’re valued and celebrated for being yourself. We empower our people to deliver the very best teamwork, innovation, and thought leadership by creating an environment where we champion diversity and inclusion. We demonstrate our commitment to diversity and inclusion at each step, from our open, fair, and transparent recruitment processes to the many development and career growth opportunities we provide.

Each Tunstall colleague has a superpower… they’re unique. No one else is them, and we think that’s special. Come and join our mission and be part of our team, our One Tunstall team.

What will you be doing in this role?

As a Field Service Engineer at Tunstall, you will need to demonstrate exceptional customer relation and interpersonal skills as you will be dealing with a variety of customers from vulnerable to elderly and working on equipment in their homes.

The Ideal candidate:

To be successful in this role, you will have proven experience as a Field Engineer, using your electrical and electronic experience to help maintain/test a variety of products such as Emergency Lights, Fire Systems, and a variety of our electrical/electronic products. Any experience of working within a field-based role would be desirable, but not essential.

Key skills and experience:

• An Electrical/Electronic qualification at NVQ Level 2 or equivalent.
• Full Category B UK driving license (for manual vehicles).
• Experience of testing Fire Systems.
• Strong communicator with excellent interpersonal skills.
• Good problem solving and analytical skills.
• Able to demonstrate effective team working.
• Effective time management & planning skills.
• Comfortable working at heights and/or in confined dusty spaces.
• Experience of working with the elderly or vulnerable.

If you are not sure if you have the relevant skills or experience, then please apply (only takes a few minutes) and let our team review and come back to you.

What we offer:

• Company vehicle.
• Fuel card.
• Overtime opportunities.
• Enhanced maternity/paternity benefit.
• Company phone.
• Uniform.
• Tools.
• Up to 9% combined pension contribution.
• Free eye tests.
• Retail discounts.
• Perks and benefits that include things like free eye tests and retail discounts.
• A warm and welcoming team environment.
• Development and a chance to build a rewarding career.