Field Service Engineer

Proseal UK Limited; Macclesfield; On-site; GBP 38,000 - 52,000; Full time

Job summary

JBT Marel, a global leader in food technology, invites a Field Service Engineer to join our Adlington site in the UK. You will install and commission Proseal tray sealing machinery, perform maintenance, and repair equipment across the region, ensuring peak performance and first-class service.

The role requires strong electrical and mechanical fault-finding skills, customer-focused support, and willingness to travel.

Qualifications

• Recognised apprenticeship or qualification in Electrical or Mechatronic Engineering (NVQ Level 3, HNC/HND, or equivalent).
• Experience with automated machinery in manufacturing or food production.
• Strong electrical fault-finding and diagnostic skills.
• Mechanical fault-finding and understanding of machinery systems.
• Excellent communication and customer service skills.
• Good IT skills including Microsoft Office.
• Full UK Driving Licence and willingness to travel.
• Strong understanding of Health & Safety requirements.

Responsibilities

• Install and commission Proseal machinery at customer sites across your region.
• Ensure equipment is operating safely and efficiently prior to handover.
• Support machine upgrades and modifications where required.
• Carry out planned preventative maintenance to maximise machine reliability and uptime.
• Diagnose, troubleshoot, and repair electrical and mechanical faults quickly and effectively.
• Provide both on-site and remote technical support to customers.
• Deliver operator and maintenance training to customer teams.
• Build strong relationships with customers through professional and responsive service.
• Ensure customer issues are resolved quickly and effectively.
• Identify opportunities for spare parts sales, service agreements, and equipment upgrades.
• Complete service documentation and reports accurately.
• Ensure all work is carried out in line with company procedures and Health & Safety standards.

Skills

Automated machinery experience

Electrical fault-finding

Mechanical fault-finding

Customer service

MS Office

Full UK Driving Licence

Travel flexibility

Health & Safety knowledge

Education

Electrical/Mechatronic Engineering qualification (NVQ Level 3, HNC/HND, or equivalent)

Tools

None specified

Job description

Field Service Engineer
Adlington, Macclesfield, Cheshire, UK

Your Role

We are looking for a skilled and customer-focused Field Service Engineer to join our growing Service team. As the technical face of JBTMarel, you will play a critical role in supporting customers through the installation, commissioning, maintenance, and repair of our industry-leading tray sealing machinery. Using your electrical and engineering expertise, you will ensure equipment operates at peak performance while delivering exceptional customer service and technical support.

What You'll Be Doing

Installation & Commissioning

• Install and commission Proseal machinery at customer sites across your region
• Ensure equipment is operating safely and efficiently prior to handover
• Support machine upgrades and modifications where required

Service & Maintenance

• Carry out planned preventative maintenance to maximise machine reliability and uptime
• Diagnose, troubleshoot, and repair electrical and mechanical faults quickly and effectively
• Provide both on-site and remote technical support to customers

Customer Support & Training

• Deliver operator and maintenance training to customer teams
• Build strong relationships with customers through professional and responsive service
• Ensure customer issues are resolved quickly and effectively

Business Support

• Identify opportunities for spare parts sales, service agreements, and equipment upgrades
• Complete service documentation and reports accurately
• Ensure all work is carried out in line with company procedures and Health & Safety standards

What You'll Bring

Essential

• Recognised apprenticeship or qualification in Electrical or Mechatronic Engineering (NVQ Level 3, HNC/HND, or equivalent)
• Experience working with automated machinery, ideally within a manufacturing or food production environment
• Strong electrical fault-finding and diagnostic skills
• Mechanical fault-finding experience and understanding of machinery systems
• Excellent communication and customer service skills
• Good IT skills, including Microsoft Office applications
• Full UK Driving Licence
• Valid passport and willingness to travel when required
• Strong understanding of Health & Safety requirements

Desirable

• Experience within the food processing or packaging industry
• Previous field service, commissioning, or maintenance engineering experience
• Experience delivering customer training and technical support

Why Join Us?

At JBT Marel, you'll find more than just a job, you'll find an opportunity to build a rewarding career with a global leader in food technology.

You'll benefit from:

• A supportive and collaborative working environment
• Opportunities for career development and technical growth
• Recognition for your achievements and contribution
• Exposure to innovative technology and world-class equipment
• The opportunity to make a real impact for customers across the UK and beyond

About JBT Marel – Shape the Future of Food

At JBT Marel, we’re not just supporting the food industry we’re helping to transform it. As a global leader in food technology, we design and deliver innovative solutions that enable food producers worldwide to operate more efficiently, maintain the highest quality standards, and move towards a more sustainable future. Our Adlington site is a key part of that global impact. Here, you’ll be part of a collaborative, forward-thinking team where ideas are valued, ownership is encouraged, and contributions truly matter. We combine technical excellence with a practical, hands‑on approach, creating an environment where people can thrive and make a real difference. Everything we do is guided by our core values: Create with Collaboration. Serve with Integrity. Grow with Excellence. Advance with Innovation.

Ready to Take the Next Step? If you're a motivated and technically skilled engineer who enjoys solving problems, supporting customers, and working with industry‑leading technology, we'd love to hear from you.

Welcome to our temporary careers site. While we finalize our new website, you can explore open roles and start your career journey with JBT Marel here. At JBT Marel, we’re transforming the future of food through technology, innovation, and collaboration. Our work helps make the global food system more sustainable - and it’s powered by thousands of talented people around the world. We value collaboration, integrity, innovation, and continuous growth - and we believe the best ideas come from diverse perspectives working together. If you’re looking for meaningful work and the chance to make a real impact, explore opportunities at JBT Marel and get ready to transform the future of food.