Field Service Engineer

SER Limited; Dewsbury; On-site; GBP 34,000 - 36,000; Full time

Benefits offered by this job

Company van + fuel card

25 days holiday + bank holidays

Company pension scheme

Tools insured by the company

No overnight stays

Door-to-door pay

Overtime paid at 1.5x

Job summary

SER Limited in West Yorkshire is seeking a Field Service Engineer to service and repair materials handling equipment, primarily electric forklifts, at customer sites. This field-based role offers autonomy with no overnight stays and a supportive team environment.

You will diagnose faults, perform preventative maintenance, and ensure compliance with safety standards while traveling between sites. The ideal candidate has strong mechanical and/or electrical engineering background, relevant

Qualifications

• Previous experience working as a Field Service Engineer, Plant Engineer, Forklift Engineer, or in a similar engineering role.
• Strong mechanical and/or electrical engineering background.
• Experience working on materials handling equipment and forklifts.
• Experience with electric forklifts is highly advantageous.
• Experience working with gas and diesel equipment would also be beneficial.
• Engineering qualifications or an apprenticeship is advantageous, but experience is key.
• LOLER certification is desirable but not essential.
• Strong fault-finding and problem-solving abilities.
• Excellent communication and customer service skills.
• Ability to work independently and manage own workload.
• Committed to working safely and maintaining high standards.

Responsibilities

• Service, maintain, and repair materials handling equipment.
• Diagnose faults and carry out effective repairs on forklifts and associated equipment.
• Work primarily on electric forklifts, alongside gas and diesel equipment.
• Attend customer sites to complete scheduled servicing and breakdown work.
• Complete preventative maintenance and ensure equipment is operating safely and efficiently.
• Build and maintain strong relationships with customers while working on-site.
• Complete relevant service reports and documentation.
• Ensure all work is carried out in line with Health & Safety regulations.
• Manage your own workload and travel between customer sites.
• Work closely with the wider team to ensure a high standard of service is maintained.

Skills

Field service experience

Mechanical engineering

Electrical engineering

Forklift experience

Diagnostics

Fault finding

Customer service

Independent working

Education

Engineering qualifications or apprenticeship

Tools

LOLER certification

Job description

Field Service Engineer

Materials Handling

Location: West Yorkshire

Salary: £34,320 increasing to £36,400 after probation + Overtime

Hours: Full-Time (8:00am 4:30pm, Monday Friday)

About the Role

We are recruiting for a Field Service Engineer to join a growing and well-established materials handling business in West Yorkshire.

The company specialises in the sale, hire, and servicing of materials handling equipment and is currently experiencing a period of growth. Due to continued expansion, they are looking to add an experienced engineer to their team.

In this role, you will be responsible for the servicing, maintenance, and repair of materials handling equipment at customer sites. You will primarily work on electric forklifts, alongside gas and diesel-powered equipment.

This is a field-based, customer-facing role offering variety and autonomy, with no overnight stays required. You will be part of a supportive team with a genuine family feel and a strong working environment.

Key Responsibilities

• Service, maintain, and repair materials handling equipment
• Diagnose faults and carry out effective repairs on forklifts and associated equipment
• Work primarily on electric forklifts, alongside gas and diesel equipment
• Attend customer sites to complete scheduled servicing and breakdown work
• Complete preventative maintenance and ensure equipment is operating safely and efficiently
• Build and maintain strong relationships with customers while working on-site
• Complete relevant service reports and documentation
• Ensure all work is carried out in line with Health & Safety regulations
• Manage your own workload and travel between customer sites
• Work closely with the wider team to ensure a high standard of service is maintained

About You

• Previous experience working as a Field Service Engineer, Plant Engineer, Forklift Engineer, or in a similar engineering role
• Strong mechanical and/or electrical engineering background
• Experience working on materials handling equipment and forklifts
• Experience with electric forklifts is highly advantageous
• Experience working with gas and diesel equipment would also be beneficial
• Relevant engineering qualifications or an apprenticeship would be advantageous, but experience is the most important factor
• LOLER certification is desirable but not essential
• Strong fault-finding and problem-solving abilities
• Excellent communication and customer service skills
• Ability to work independently and manage your own workload
• Committed to working safely and maintaining high standards

What s on Offer

• Starting salary of £34,320, increasing to £36,400 after successful completion of probation
• Overtime paid at 1.5x
• Door-to-door pay
• Company van + fuel card
• 25 days holiday + bank holidays
• Company pension scheme
• Tools insured by the company
• No overnight stays
• Full-time, Monday Friday working hours
• Excellent working environment

Why Join?

Join a growing materials handling business at an exciting stage of its development. With continued expansion and a strong reputation for customer service, this is an excellent opportunity to become part of a close-knit team where your experience and technical skills will be valued.

The company offers a supportive and friendly working environment, good earning potential through overtime, and the opportunity to develop your career as the business continues to grow.

If you are an experienced engineer with a background in materials handling and are looking for a stable field-based role with a great team environment and no overnight stays, we d love to hear from you.