Field Service Engineer

Tiger Resourcing Group; Chipping Barnet; On-site; GBP 28,000 - 52,000; Full time

Job summary

Tiger Resourcing Group is seeking a field-based engineer to service maritime navigation and surveillance radar equipment on naval and commercial vessels, as well as shore-based installations. The role is primarily field-based, combining hands-on engineering, technical support and customer communication.

You will travel across the UK to client sites, with assignments typically lasting up to two weeks. A full driving licence and passport are required; some work may occur outside standard hours in

Qualifications

• Experience in field servicing.
• Marine background is preferred but not essential.
• Ability to understand and use technical manuals.
• Knowledge of computer hardware, software applications and basic networking.
• Self-motivated approach to organising and completing work.
• A full driving licence and a valid passport.

Responsibilities

• Install, commission, service and troubleshoot equipment, including carrying out acceptance testing.
• Develop the knowledge and capability to deliver customer training.
• Complete accurate service reports and expense submissions promptly after each assignment.
• Keep line management informed of technical faults and other issues identified during field work.
• When office-based, assist the technical helpdesk by answering customer emails and preparing technical guidance when required.
• Maintain a focus on service quality, continuous improvement and customer satisfaction.
• Follow health and safety procedures, complete required training and undertake other duties relevant to the role.

Skills

Field servicing

Marine background

Technical manuals

Hardware & networking

Self-motivated

Driving licence

Passport

Education

ONC qualification preferred

Job description

Barnet, United Kingdom | Posted on 02/11/2026

Location: North London, UK
Department: Customer Services
Reports to: Head of Customer Services and Support
Direct reports: None
Normal working week: 37 hours

The role

Support customers using maritime navigationand surveillance radar equipment on naval vessels, commercial vessels andshore-based installations. This is a predominantly field-based position withina customer service team, combining hands-on engineering, technical support andcustomer communication.

Travel and working arrangements

Regular travel across the UK and overseasis required, sometimes at short notice. Most assignments last no more than twoweeks. Some work may extend beyond the normal 37-hour week or take place duringunsocial hours, in line with contractual arrangements.

Key responsibilities

• Install, commission, serviceand troubleshoot equipment, including carrying out acceptance testing.
• Develop the knowledge andcapability to deliver customer training.
• Complete accurate servicereports and expense submissions promptly after each assignment.
• Keep line management informedof technical faults and other issues identified during field work.
• When office-based, assist thetechnical helpdesk by answering customer emails and preparing technicalguidance when required.
• Maintain a focus on servicequality, continuous improvement and customer satisfaction.
• Follow health and safetyprocedures, complete required training and undertake other duties relevant tothe role.

Skills and experience

• Experience in field servicing;a marine background is preferred but is not essential.
• Ability to understand and usetechnical manuals.
• Knowledge of computer hardware,software applications and basic networking.
• A self-motivated approach toorganising and completing work.
• A full driving licence and avalid passport.

Qualifications and development

• An ONC qualification ispreferred but is not essential.
• Willingness to work towards aTower Climbing and Rescue Certificate and complete training required for therole.