Field Service Engineer

Matchtech Group; Greater London; On-site; GBP 36,000 - 52,000; Full time

Job summary

Matchtech Group is supporting a defence, security and maritime technology client in recruiting a Field Service Engineer to install, commission and maintain radar, navigation and electronic systems across the UK and international sites.

The role involves regular travel to customer locations and vessels, fault‑finding and testing, technical training delivery and the preparation of detailed service reports, while complying with health, safety and vetting requirements.

Qualifications

• Experience in a field service engineering environment, ideally marine/defence.
• Practical knowledge of navigation, radar and electronics testing.
• Ability to read and interpret technical manuals.
• Understanding of computer hardware, software and basic networking.
• Willingness to travel extensively in the UK and overseas.

Responsibilities

• Install, commission and maintain radar, navigation and electronic systems.
• Troubleshoot, diagnose faults and carry out acceptance tests.
• Travel regularly to UK and overseas customer sites and vessels.
• Provide technical support on naval, commercial vessels and shore systems.
• Deliver customer training and prepare service reports.
• Communicate field information to management and support teams.
• Support helpdesk when office-based and comply with safety rules.

Skills

Field service engineering

Maritime/defence experience

Electronics testing

Fault-finding

Manual interpretation

Networking basics

Driving licence

Passport

Travel willingness

Education

ONC or equivalent engineering qualification

Job description

Our client operates within the defence, security and maritime sectors, delivering advanced radar and navigation solutions to naval vessels, commercial ships and shore-based systems. They are seeking a Field Service Engineer to provide technical support across the UK and international locations, with regular travel to customer sites and vessels.

Key Responsibilities:

• Install, commission and maintain radar, navigation and electronic systems.
• Carry out fault-finding, troubleshooting, electronics testing and acceptance tests.
• Travel regularly to UK and overseas customer locations, sometimes at short notice.
• Provide technical support on naval vessels, commercial vessels and shore-based systems.
• Deliver customer training as appropriate and support the resolution of technical issues.
• Prepare detailed service reports, expense submissions and technical advice documentation.
• Communicate field-based technical information effectively to line management and internal support teams.
• Support the customer services helpdesk when office-based and comply with all health and safety requirements.

Job Requirements:

• Experience in a field service engineering environment, ideally within the marine, maritime, defence or electronics sectors.
• Practical knowledge of navigation, radar, electronics testing, installation and fault-finding.
• Ability to read and interpret technical manuals and documentation.
• Understanding of computer hardware, software applications and basic networking.
• Self-motivated approach with strong problem-solving and customer service skills.
• Full driving licence and valid passport.
• ONC or equivalent engineering qualification is desirable but not essential.
• Willingness and ability to travel extensively within the UK and overseas.

Security and Compliance:

Due to the nature of the defence and maritime work, the successful applicant will be required to complete formal security vetting, including Ministry of Defence screening. This process may require information relating to previous employment, residential history and other relevant background details. Any gaps in employment history will need to be explained as part of the vetting process, and the role is not eligible for visa sponsorship.

Physical Requirements:

• Ability to carry tools and equipment weighing up to approximately 10 kilograms.
• Ability to walk moderate distances while carrying equipment.
• Ability to climb stairs, ladders and work safely at heights of up to 70 metres.
• Ability to work in confined spaces and manoeuvre safely in restricted areas.

Reasonable adjustments will be considered in accordance with the Equality Act 2010. The role may also require regular occupational health assessments to support health, safety and wellbeing.

Development Opportunities:

• Product-specific technical training and ongoing professional development.
• Opportunity to work with advanced maritime radar and navigation systems.
• Support towards gaining a Tower Climbing and Rescue Certificate.
• Varied international field service work across naval, commercial and shore-based environments.