Field Service Engineer

Packaged Water Solutions; Birmingham; On-site; GBP 30,000 - 50,000; Full time

Benefits offered by this job

Overtime pay

Bonus

Company pension

Paid annual leave

Training & development

Job summary

Packaged Water Solutions is seeking a capable Servicing Engineer to maintain, diagnose and repair packaged water systems at customer sites. This is a practical field role for an engineer who enjoys solving problems, working independently and delivering a professional service.

You will plan and complete servicing visits, diagnose faults, service pumps, valves and UV equipment, and support installation and commissioning. A full UK driving licence and willingness to travel are essential.

Qualifications

• Experience in plumbing, pump servicing or field service.
• Ability to read drawings and schematics.
• Strong fault-finding skills and safety awareness.

Responsibilities

• Plan and complete scheduled servicing and preventive maintenance visits at customer sites.
• Diagnose mechanical faults, identify root causes and perform repairs.
• Service pumps, valves, filters, UV equipment and related plant systems.
• Prepare clear service reports and communicate follow-up actions.
• Travel to customer sites and work safely following risk assessments.

Skills

Plumbing

Pump servicing

Pipefitting

Mechanical maintenance

Field service

Safety awareness

Education

Plumbing/Mechanical qualification

Tools

Test equipment

Diagnostic tools

Job description

JOIN OUR ENGINEERING TEAM

Servicing EngineerField service, maintenance and fault-finding for packaged water systems

Location

Stoke Bruerne, Northamptonshire

Salary

£30,000-£50,000

Hours

40 per week

Contract

Permanent, full-time

The opportunity

Packaged Water Solutions is seeking a capable, customer-focused Servicing Engineer to maintain, diagnose and repair packaged water systems at customer sites. This is a practical field role for an engineer who enjoys solving problems, working independently and delivering a professional service.

What you will do

• Plan and complete scheduled servicing and preventive maintenance visits at customer sites.
• Diagnose mechanical and system faults, identify root causes and carry out effective repairs.
• Service pumps, valves, filters, UV equipment, vessels, gauges, controls and associated pipework.
• Replace worn or failed components and undertake minor pipework modifications using appropriate materials and jointing methods.
• Support installation, testing and commissioning of new or modified packaged water systems.
• Carry out pressure, leak, flow and functional checks in accordance with safe working procedures.
• Complete clear service reports, record readings and parts used, and communicate follow-up actions promptly.
• Manage tools, test equipment, spare parts and vehicle stock so you are prepared for each visit.
• Work safely on customer premises, following risk assessments, site rules and company procedures.
• Build positive customer relationships and provide clear, practical advice on equipment condition and maintenance needs.

What we are looking for

• Practical experience in plumbing, pump servicing, pipefitting, mechanical maintenance, plant-room work or field service.
• Good working knowledge of pipework, pumps, valves and mechanical services.
• Strong fault-finding skills and the ability to read drawings, schematics and equipment manuals.
• Ability to plan site visits, manage your own workload and work effectively without close supervision.
• Professional communication and a helpful, customer-focused approach.
• A disciplined approach to safety, testing, service documentation and care of customer premises.
• A full UK driving licence and willingness to travel to customer sites.

Useful additional experience

Any of the following would be advantageous, but applicants do not need to meet every point:

• A recognised plumbing, mechanical engineering, pump, pipefitting or building-services qualification.
• Experience servicing water-treatment equipment, filtration, UV systems, softeners or packaged plant.
• Electrical awareness and experience working safely around controls, sensors and motor-driven equipment.
• Installation, commissioning or field-service experience.
• Relevant safety training, such as CSCS, confined-space, water-hygiene or lifting certification.
• Experience producing service reports and using digital job-management systems.

What we offer

• Competitive salary of £30,000-£50,000, depending on experience.
• Occasional overtime and a performance-related bonus.
• Company pension and paid annual leave.
• Product training, professional development and scope for career progression as the company grows.
• A varied field role working on a broad range of packaged water systems and customer sites.
• Support from an experienced engineering team, with the autonomy to manage your service workload.
• The opportunity to join a growing specialist engineering business.