Field Service Engineer

Crown Gabelstapler GmbH & Co. KG - Deutschland; Aylesbury; On-site; GBP 30,000 - 40,000; Full time

Benefits offered by this job

Company van plus fuel card

Company pension plan

25 days annual leave plus bank holidays

Door to door payment

Support with tooling

Excellent discount scheme

Job summary

Crown Lift Trucks Ltd. is seeking a Service Engineer to perform repairs and maintenance on forklifts at customer sites across Aylesbury. The ideal candidate will have a solid understanding of mechanical and electrical engineering, as well as excellent fault-finding skills.

In this role, you will work independently and must hold a full UK Driving Licence. A company vehicle is provided alongside a comprehensive benefits package that includes 25 days of holiday and a pension plan.

Qualifications

• Must hold full UK Driving Licence.
• Experience of Health & Safety requirements in a workshop.
• Commitment to personal and professional development.

Responsibilities

• Carry out service and repairs on customer sites.
• Monitor safety of repaired forklifts.
• Complete job sheets and timesheets accurately.

Skills

Fault finding and repair

Mechanical engineering

Electrical engineering

Hydraulics

Communication skills

Education

Grade C in English and Maths at GCSE

Job description

About Crown Lift Trucks Ltd

Crown is one of the world’s largest material handling companies with a reputation for award-winning product design, advanced engineering & technology, as well as superior after-sales service. For 80 years, Crown’s business philosophy has utilised vertically integrated processes to design, manufacture, and distribute forward-thinking, innovative solutions that improve customers’ productivity and operating efficiency. Crown produces a broad range of forklifts, batteries and chargers as well as automation solutions, fleet management technologies, and warehouse solutions products and design services.

Since its founding in 1945, the family-owned company has placed the customer at the heart of its business. This commitment is reflected in its brand promise: "When every minute matters, customers can count on Crown to keep their businesses moving."

Job Description

To carry out service and repairs to equipment on customer sites in a safe, professional and cost effective manner, maintaining documentation of all works carried out in line with Health and Safety and Quality procedures.

The role will involve working to a planned schedule of service and maintenance jobs at our client’s premises and ensuring van stock is monitored / counted and sufficient for the day to day maintenance of the fleet.

• Carry out inspections and monitor the safety of the repaired and maintained trucks.
• Accurately complete job sheets, timesheets and purchase requisition and parts paperwork within the required timescales.
• Take responsibility for all equipment and tooling (including van/laptop/tablet etc.) and ensure that it is in a safe condition for the type of work being undertaken.
• Work to strict planned schedules and deadlines.

To be considered for the role you will need knowledge of at least one of the following areas, and be able, willing and accepting of additional training to allow you to excel within Crown Lift Trucks Ltd.

• Mechanical engineering
• Electrical engineering
• Hydraulics

Ability to work independently and in a team, hold good communication skills, work to a high standard and be able to work to timescales as required. We need someone who can be product trained and then take the Engineer Service role on straight away.

Person Specification

Essential Skills

• Must hold full UK Driving Licence.
• Proficient in fault finding and repair.
• Educated with an ability to achieve a grade C in English and maths at GCSE.
• Experience of Health & Safety requirements working in a workshop practice.
• Commitment to continuing personal and professional development.
• Excellent organisational skills, resourceful and solution driven.
• A high standard of accuracy and attention to detail.
• Ability to multi‑task, prioritise workloads to work to tight deadlines.
• Ability to work independently or in a team.
• Clear communication skills – oral and written.
• Consultation and negotiation skills.
• Flexibility to cope with diverse needs of the post.
• Highly motivated and possessing a resilience to work under pressure.
• Positive, personable and optimistic with a can do attitude.

Desirable Skills

• Recent and relevant experience of working in the forklift truck service environment, but not essential.
• Engineering qualification.

Vacancy Details

Hours of Work: Monday to Friday – 08:00am to 16:30pm with 30 minutes lunch.

Company Vehicle: A company van and fuel card are provided with the option for private use (provided the tax is paid); the current Field Engineer vehicle is a Ford Transit Custom.

Holidays: 25 days holiday.

Pension: Company pension plan.

Benefits

• Company van plus fuel card – private use of company vehicle (subject to tax regulations)
• Company pension plan
• 25 days annual leave plus bank holidays
• Door to door payment
• Support with tooling
• Excellent discount scheme with access to the best perks from some of the UK’s biggest brands.
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