Field Service Engineer

Crown Equipment Corporation; Northampton; On-site; GBP 27,000 - 37,000; Full time

Benefits offered by this job

Company van + fuel card

Company pension plan

25 days holiday + bank holidays

Door to door payment

Discount scheme with major brands

Employee assistance programme

Job summary

Crown Lift Trucks Ltd. is seeking a Service Engineer to carry out service and repairs to customer equipment on site, ensuring safety and quality standards are met. You will manage documentation, inspect safety, and keep accurate job sheets and parts paperwork.

The role requires working to planned schedules, maintaining van and tools, and delivering high-quality, cost-effective service. A full UK driving licence and willingness to train further are essential.

Qualifications

• Must hold full UK Driving Licence.
• GCSE English and maths grade C or above.
• Proficient in fault finding and repair.
• Experience with Health & Safety in workshop practice.
• Committed to ongoing personal and professional development.
• Excellent organisational skills with attention to detail.
• Ability to multitask and meet tight deadlines.
• Clear oral and written communication.
• Flexible to meet diverse needs of the role.
• Ability to work independently or in a team.
• Consultation and negotiation skills.
• Positive, motivated and resilient with a can-do attitude.

Responsibilities

• Carry out service and repairs to equipment on customer sites, maintaining documentation per Health & Safety and Quality procedures.
• Inspect and monitor the safety of repaired and maintained trucks.
• Accurately complete job sheets, timesheets, purchase requisitions and parts paperwork within required timescales.
• Take responsibility for equipment and tooling (van/laptop/tablet) and ensure safe condition for the work.
• Work to strict planned schedules and deadlines.
• Maintain van stock and ensure sufficient for day-to-day maintenance of the fleet.

Skills

Driving licence

Fault finding

GCSE English/ Maths

Health & Safety

CPD

Organisation

Attention to detail

Communication

Teamwork

Problem solving

Can-do attitude

Education

Engineering qualification

Job description

To carry out service and repairs to equipment on customer sites in a safe, professional and cost effective manner, maintaining documentation of all works carried out in line with Health and Safety and Quality procedures. The role will involve working to a planned schedule of service and maintenance jobs at our client's premises. To ensure van stock is monitored / counted, and sufficient for the day to day maintenance of the fleet.

• To carry out inspections and monitor the safety of the repaired and maintained trucks.
• To accurately complete job sheets, timesheets and purchase requisition and parts paperwork within the required timescales.
• To take responsibility for all equipment and tooling (including van/laptop/tablet etc.) and ensure that it is in a safe condition for the type of work being undertaken.
• To work to strict planned schedules and deadlines.
  To be considered for the role you will need to have knowledge of at least one of the following areas, and be able, willing and accepting of additional training to allow you to excel within Crown Lift Trucks Ltd.
• Mechanical engineering
• Electrical engineering
• Hydraulics

You will have the ability to work independently and in a team, hold good communication skills, work to a high standard and be able to work to timescales as required.

Person Specification Essential Skills:

• Must hold full UK Driving Licence.
• Proficient in fault finding and repair.
• Educated with an ability to achieve a grade C in English and maths at GCSE.
• Experience of Health & Safety requirements working in a workshop practice.
• Commitment to continuing personal and professional development.
• Excellent organisational skills, resourceful and solution driven.
• A high standard of accuracy and attention to detail.
• Ability to multi-task, prioritising workloads to work to tight deadlines.
• Ability to work independently or in a team.
• Clear communication skills - oral and written.
• Consultation and negotiation skills.
• Flexibility to cope with diverse needs of the post.
• Highly motivated and possessing a resilience to work under pressure.
• Positive, personable and optimistic with a can do attitude.

Desirable Skills:

• Recent and relevant experience of working in the forklift truck service environment, but not essential.
• Engineering qualification.

is one of the world's largest material handling companies with a reputation for award-winning product design, advanced engineering & technology, as well as superior after-sales service. For 80 years, Crown's business philosophy has utilised vertically integrated processes to design, manufacture, and distribute forward-thinking, innovative solutions that improve customers' productivity and operating efficiency. Crown produces a broad range of , as well as and , and .

Vacancy Details

Hours of Work: Monday to Friday - 08:00am to 16:30pm with 30 minutes lunch. Company Vehicle: A company van and fuel card are provided with the option for private use (subject to tax regulations). Holidays: 25 days holiday. Pension: Company pension plan. At Crown, we know that our employees are the driving force behind our success in the material handling industry. We cultivate a culture of passionate people and inspired innovation. In fact, throughout Crown's history, more than 1,000 employees have reached a 25-year milestone, and we are proud to have travelled their career paths with them. From employee training and development to competitive compensation packages, we invest in our employees, knowing that people are always at the core of what moves us forward. In addition to financial remuneration and participation, we our offer our employees various social benefits including but not limited to:

Benefits

• Company van plus fuel card - private use of company vehicle (subject to tax regulations)
• Company pension plan.
• 25 days annual leave plus bank holidays.
• Door to door payment.
• Excellent discount scheme with access to the best perks from some of the UK's biggest brands.
• Employee assistance programme.