Field Service Deployment Engineer

Quality Personnel; Bradwell CP; On-site; GBP 32,000 - 42,000; Full time

Benefits offered by this job

Pension scheme

Life insurance

Company bonus eligibility

Income protection

Gym benefits

Employee Assistance Programme

Healthcare cover

Flexible & hybrid working

Cycle to Work Scheme

Salary Sacrifice Car Scheme

Company car (eligible)

Job summary

Quality Personnel in Milton Keynes is seeking a Field Service Deployment Engineer for a 6‑month fixed-term contract. The role focuses on planned IT deployment activities, upgrades, imaging, and hardware/software configuration across the installed base, with travel across the UK to customer sites.

Ideal candidates will have 2+ years in 2nd line IT support, strong field-based experience, and solid troubleshooting skills.

Qualifications

• 2+ years' experience in 2nd Line IT Support or equivalent IT role.
• Experience with OS deployment, imaging, configuration and troubleshooting.
• Proven experience installing, replacing and commissioning PC hardware.
• Understanding of networking fundamentals, IP addressing and connectivity troubleshooting.
• Data backup, migration and restoration experience.
• Strong IT infrastructure and end-user technology knowledge.
• Excellent written and verbal communication skills.
• Willingness to travel and hold a full UK driving licence.

Responsibilities

• Carry out planned field-based IT deployment activities for upgrades and configurations.
• Perform system imaging, reimaging and configuration.
• Install, replace and commission IT hardware at customer sites.
• Install and configure software across endpoints and systems.
• Manage data backup, migration and restoration processes.
• Validate systems and troubleshoot issues in customer environments.
• Support IT infrastructure and end-user technology.
• Collaborate with Field Service Engineers, Technical Support and Product Management.
• Liaise with customers to provide professional technical support.
• Travel to customer sites across the UK as required.

Skills

2+ years IT support

Field-based IT support

OS deployment & imaging

PC hardware installation & testing

Networking fundamentals

Data backup & migration

End-user technology support

Strong communication

Troubleshooting skills

UK driving licence

Job description

Milton Keynes | 6 Month FTC | Field Based

Make a Difference in Healthcare Technology

Our client is a leading provider of diagnostic technology, supporting laboratories and healthcare facilities across the UK and Ireland. As part of a highly successful global in‑vitro diagnostics organisation, they have built an excellent reputation for high‑quality products, service and reliability.

We are looking for a Field Service Deployment Engineer to join the wider Field Service team on a 6‑month fixed‑term contract, providing dedicated technical support for planned technology refreshes and infrastructure lifecycle activities across the installed analyser base.

About the Role

As a Field Service Deployment Engineer, you will carry out planned field‑based IT deployment activities, ensuring systems are upgraded, configured and maintained efficiently while minimising disruption to laboratory operations.

Your responsibilities will include:

• Windows operating system upgrades and security patch remediation
• System imaging, reimaging and configuration
• IT hardware installation, replacement and commissioning
• Software installation and configuration
• Data backup, migration and restoration
• System validation and troubleshooting
• Supporting IT infrastructure and end‑user technology
• Working closely with Field Service Engineers, Technical Support and Product Management
• Liaising directly with customers and providing professional technical support
• Travelling to customer sites across the UK as required

About You

We're looking for an experienced IT professional who enjoys working hands‑on in customer environments and is confident troubleshooting technical issues.

You will ideally have:

• 2+ years' experience in 2nd Line IT Support or an equivalent IT role
• Strong experience providing field‑based IT support
• Experience with operating system deployment, imaging, configuration and troubleshooting
• Proven experience installing, replacing and commissioning PC hardware
• Understanding of networking fundamentals, including IP addressing and connectivity troubleshooting
• Experience with data backup, migration and restoration
• Strong IT infrastructure and end‑user technology knowledge
• Excellent written and verbal communication skills
• Strong technical troubleshooting and problem‑solving abilities
• A flexible approach to work and willingness to travel
• A full UK driving licence

What's on Offer

• 6‑month fixed‑term contract
• 28 days' holiday plus public bank holidays
• Pension scheme
• Life insurance
• Eligibility for company bonus payments
• Income protection
• Gym benefits
• Employee Assistance Programme
• Healthcare cover
• Flexible and hybrid working
• Cycle to Work Scheme (if eligible)
• Salary Sacrifice Car Scheme
• Company car (if eligible)

Why Join?

This is an exciting opportunity for an experienced 2nd Line IT Support or Field Service Engineer to join a leading healthcare technology organisation on a 6‑month FTC.

If you enjoy hands‑on technical work, travelling to customer sites and solving complex IT problems, this could be an excellent opportunity to use your skills in a specialist healthcare environment.