Field Service Engineer – Didcot – £Competitive

Bond Williams; East Hagbourne; On-site; GBP 32,000 - 45,000; Full time

Job summary

Bond Williams is seeking a Field Service Engineer to support advanced systems for leading research organisations worldwide. This hands-on role is customer-facing, involving installation, servicing, troubleshooting and supporting complex equipment both remotely and on-site.

You will travel internationally up to 50% and collaborate with customers to ensure systems run at peak performance, with hands-on engagement across multiple sites and disciplines.

Qualifications

• Experience in a Field Service, Service, or Support Engineering role.
• Experience with scientific, imaging, or precision equipment.
• Strong troubleshooting and fault-finding skills.

Responsibilities

• Install, commission, and test equipment.
• Diagnose and resolve hardware and software issues.
• Deliver customer training and technical support.
• Carry out maintenance and repairs.
• Manage support cases through to resolution.
• Work with engineering teams on technical escalations.

Skills

Field Service experience

Troubleshooting

Customer-facing communication

Strong fault-finding

Tools

Windows

Linux

Job description

A specialist technology business is seeking a Field Service Engineer to support advanced systems used by leading research organisations worldwide.

This hands-on Field Service Engineer position, is customer-facing role involves installing, servicing, troubleshooting, and supporting complex equipment both remotely and on-site. You’ll work closely with customers to ensure systems are performing at their best, with international travel of up to 50%.

Key Responsibilities as Field Service Engineer:

• Install, commission, and test equipment
• Diagnose and resolve hardware and software issues
• Deliver customer training and technical support
• Carry out maintenance and repairs
• Manage support cases through to resolution
• Work with engineering teams on technical escalations
• Travel internationally to customer sites

Experience Required:

• Experience in a Field Service, Service, or Support Engineering role
• Experience with scientific, imaging, or precision equipment
• Strong troubleshooting and fault-finding skills
• Comfortable working with Windows/Linux systems and test equipment
• Excellent customer-facing communication skills

If you’re looking for a varied engineering role with international travel and exposure to cutting-edge technology, we’d love to hear from you.

Bond Williams Professional Recruitment are an equal opportunity employer and operate as an Employment Business and Recruitment Agency