Field Sales Team Leader

fibrus; Catterlen; Vor Ort; GBP 42.000 - 56.000; Vollzeit

Benefits dieser Stelle

Mental health workshops

Professional development support

Private healthcare

Flexible working

Zusammenfassung

Fibrus Limited is seeking a Field Sales Team Leader GB to oversee the Cumbria-based sales team, ensuring targets are met and quality customer service is delivered on site.

You will support leadership with performance management, guide training needs, and report on field activities and KPIs while maintaining brand standards and client relationships.

Qualifikationen

• Demonstrable proven experience in a supervisory role within the telecoms industry.
• Track record of achieving sales targets.
• Proficiency in MS Office and customer services software.

Aufgaben

• Support the Head of Field Sales with performance management of the team.
• Manage the Sales Team to deliver their sales targets.
• Provide daily and weekly reports based on field sales data and KPIs.
• Assist management with hiring and training of new team members.
• Lead daily sales briefings to drive performance.
• Ensure brand materials and spaces meet presentation standards.

Kenntnisse

Supervisory experience

Sales targets

MS Office

Communication skills

Leadership

Time management

Career development

Team player

Tools

CRM software

Jobbeschreibung

JOB TITLE: Field Sales Team Leader GB

JOB LOCATION: Cumbria

TERMS: Working Monday to Friday with on site requirements

What will you be doing?

• Support the Head of Field Sales with performance management of the team
• Manage the Sales Team to deliver their sales targets
• Provide encouragement to team members, including communicating team goals and identifying areas for new training or skill checks
• Provide daily and weekly report based on field sales data and KPIs
• Assists management with hiring processes and new team member training
• Answers team member questions, helps with team member problems, and oversees team member work for quality and guideline compliance
• Communicates deadlines and sales goals to team members
• Develops strategies to promote team member adherence to company regulations and performance goals
• Conducts on the job observations & field based coaching sessions to update members on best practices and continuing expectations
• Generates and shares comprehensive and detailed reports about team performance, mission-related objectives, and deadlines
• Host daily sales briefings to inspire and drive performance within the sales team
• Ensures company brand materials and physical working spaces meet and exceed company presentation standards
• Provides quality customer service, including interacting with customers, answering customer enquiries, and effectively handling customer complaints

What will you bring?

• Demonstrable proven experience in a supervisory role - within the telecoms industry
• Demonstrable proven experience in achieving sales targets
• Proficiency in MS Office & Customer Services software
• Good written and communication skills
• Good understanding of management practices & techniques
• Good leadership & interpersonal skills
• Can work under pressure and to deadlines
• Highly creative, with excellent attention to detail
• Can establish and maintain good client relationships, both internally and externally at all levels
• Tenacity to keep going until the job is done
• Commitment
• Focused on delivering results
• Customer Obsessed
• Willingness to go the extra mile
• Team player
• Can demonstrate investment in career development

IS FIBRUS FOR ME?

At Fibrus, we put our people first! As award winners in Advancing Diversity in the Workplace at the 2023 Women in Business awards and having recently been awarded the Investors in People 'We invest in People' standard accreditation, we are proud to be a company who encourage colleagues to do and be their very best. Our culture is focused on trust, collaboration, growth, and flexibility. We invest in our people, offering colleagues benefits that improve their personal lives as well as their careers! So along with competitive salaries and an excellent benefits package, we also offer our colleagues benefits including mental health workshops, professional development support and private healthcare. We also recognise the importance of supporting our colleagues with life changes and have comprehensive policies around menopause, mental health, pregnancy loss and leave for maternity, parental and adoption. As we continue to grow, you would be joining a team of dedicated and passionate people who work super hard every day to improve the lives of those in our own communities by transforming the digital infrastructure of Northern Ireland and Great Britain! We're building something special at Fibrus, with our team at the very heart of it and we are excited to speak to potential colleagues who share our purpose!

• mental health workshops
• professional development support
• private healthcare
• menopause
• mental health
• pregnancy loss
• leave for maternity
• parental and adoption

At Fibrus Limited, we recognise the positive value of diversity, promote equality and challenge unfair discrimination. We are an equal opportunities employer and always aim to recruit the person who is most suited to the job, welcoming people of all backgrounds. We particularly encourage applications from women, under-represented genders, individuals with disabilities, and under-represented ethnicities. We're happy to discuss flexible working - there is no obligation to raise this at the application stage but if you wish to do so, you are welcome to.

All offers of employment with Fibrus will be subject to the satisfactory completion of pre-employment checks which may include all