Field Representative

Sol Recruitment Ltd; Bristol; On-site; GBP 27,450 - 33,550; Full time

Benefits offered by this job

Company vehicle

Remote work with territory visits

Comprehensive training

Competitive salary

Job summary

Sol Recruitment Ltd in Bristol is seeking a Field Representative to work independently, engaging with customers and resolving account-related matters for clients, primarily within the utilities sector.

This full-time role offers a base salary of £30,500 plus commission and a company vehicle, with the option to work remotely from home and territory-based visits.

Candidates should have strong interpersonal skills, be self-motivated, able to meet deadlines, and comfortable with travel and reporting.

Qualifications

• Strong interpersonal and communication skills.
• Experience in debt negotiation, collections, or customer service (desirable but not essential).
• Self-motivated, proactive, and capable of working independently.
• Ability to work in a fast-paced environment with deadlines and targets.
• Basic IT proficiency and report-writing skills.
• Flexibility with working hours.

Responsibilities

• Conduct pre-disconnection visits and meter inspections.
• Perform customer vulnerability assessments and safety checks.
• Negotiate and facilitate payment solutions.
• Attend Magistrates Court to obtain and execute Rights of Entry Warrants.
• Oversee utility isolations and liaise with engineers and locksmiths.
• Ensure compliance with regulatory and industry standards.
• Maintain accurate and up-to-date records of all site visits.
• Provide high-quality service and effective conflict resolution.

Job description

Field Representative

Bristol

Salary £30,500 +commission and company vehicle

A leading UK-based field services company is seeking an enthusiastic and motivated Field Representative to join its expanding team. This role offers an exciting opportunity to work independently while engaging with customers and resolving account-related matters on behalf of various clients, primarily within the utilities sector.

Key Responsibilities

• Conduct pre-disconnection visits and meter inspections.


• Perform customer vulnerability assessments and safety checks.


• Negotiate and facilitate payment solutions.


• Attend Magistrates Court to obtain and execute Rights of Entry Warrants.


• Oversee utility isolations and liaise with engineers and locksmiths.


• Ensure compliance with regulatory and industry standards.


• Maintain accurate and up-to-date records of all site visits.


• Provide high-quality service and effective conflict resolution.

Requirements

• Strong interpersonal and communication skills.


• Experience in debt negotiation, collections, or customer service (desirable but not essential).


• Self-motivated, proactive, and capable of working independently.


• Ability to work in a fast-paced environment with deadlines and targets.


• Basic IT proficiency and report‑writing skills.


• Flexibility with working hours.

Whats on Offer

• Competitive salary plus performance‑based incentives.


• Company vehicle provided (including private use, with tracker).


• Comprehensive training at the head office.


• The chance to work remotely from home with allocated territory‑based visits.

This full‑time position requires adaptability and a professional approach when interacting with customers. If you are looking for a rewarding career with a company committed to high standards and customer care, this role could be the perfect fit.