Field Representative

Sol Recruitment Ltd; Leeds; Hybrid; GBP 27,450 - 33,550; Full time

Benefits offered by this job

Company vehicle (including private use

Comprehensive training

Remote work from home with territory-‑

Job summary

Sol Recruitment Ltd. is seeking a Field Representative in Leeds to manage on-site customer visits and debt-related tasks. The role includes conducting pre-disconnection visits, meter inspections, and facilitating payment solutions, with a focus on safety and compliance.

The successful candidate will have strong interpersonal skills, be self-motivated and able to work independently in a fast-paced environment, with a base salary of £30,500 plus commission and a company vehicle.

Qualifications

• Excellent interpersonal and communication abilities.
• Experience in debt negotiation, collections, or customer service is desirable but not required.
• Self-motivated, proactive, and able to work independently.
• Able to work in a fast-paced environment with deadlines and targets.
• Basic IT skills and report-writing ability.

Responsibilities

• Conduct pre-disconnection visits and meter inspections.
• Perform customer vulnerability assessments and safety checks.
• Negotiate and facilitate payment solutions.
• Attend Magistrates Court to obtain and execute Rights of Entry Warrants.
• Oversee utility isolations and liaise with engineers and locksmiths.
• Ensure compliance with regulatory and industry standards.
• Maintain accurate records of all site visits.
• Provide high-quality service and effective conflict resolution.

Skills

Interpersonal skills

Communication skills

Self-motivated

Independent worker

Deadline-oriented

IT proficiency

Report writing

Tools

MS Office

Job description

Field Representative- Leeds

Salary £30,500 +commission and company vehicle

Key Responsibilities

• Conduct pre-disconnection visits and meter inspections.
• Perform customer vulnerability assessments and safety checks.
• Negotiate and facilitate payment solutions.
• Attend Magistrates Court to obtain and execute Rights of Entry Warrants.
• Oversee utility isolations and liaise with engineers and locksmiths.
• Ensure compliance with regulatory and industry standards.
• Maintain accurate and up-to-date records of all site visits.
• Provide high-quality service and effective conflict resolution.

Requirements

• Strong interpersonal and communication skills.
• Experience in debt negotiation, collections, or customer service (desirable but not essential).
• Self-motivated, proactive, and capable of working independently.
• Ability to work in a fast-paced environment with deadlines and targets.
• Basic IT proficiency and report-writing skills.
• Flexibility with working hours.

Whats on Offer

• Competitive salary plus performance-based incentives.
• Company vehicle provided (including private use, with tracker).
• Comprehensive training at the head office.
• The chance to work remotely from home with allocated territory-based visits.

This full-time position requires adaptability and a professional approach when interacting with customers.

If you are looking for a rewarding career with a company committed to high standards and customer care, this role could be the perfect fit.