Field Representative

Sol Recruitment Ltd; Greater London; Hybrid; GBP 29,700 - 36,300; Full time

Benefits offered by this job

Company vehicle (private use)

Performance-based incentives

Comprehensive training at head office

Remote work from home

Job summary

Sol Recruitment Ltd. is seeking a Field Representative in South East London. The role offers a base salary of £33,000 with commission and a company vehicle.

You will conduct pre-disconnection visits, meter inspections, and vulnerability assessments, while negotiating payment solutions. Responsibilities include attending Court, overseeing isolations, and ensuring regulatory compliance. The position supports remote work from home with territory-based visits, and includes comprehensive training and

Qualifications

• Strong interpersonal and communication skills.
• Experience in debt negotiation, collections, or customer service is desirable.
• Self-motivated and able to work independently.
• Capable of working in a fast-paced environment with deadlines and targets.
• Basic IT proficiency and report-writing skills.
• Flexible with working hours.

Responsibilities

• Conduct pre-disconnection visits and meter inspections.
• Perform customer vulnerability assessments and safety checks.
• Negotiate and facilitate payment solutions.
• Attend Magistrates Court to obtain and execute Rights of Entry Warrants.
• Oversee utility isolations and liaise with engineers and locksmiths.
• Ensure compliance with regulatory and industry standards.
• Maintain accurate and up-to-date records of all site visits.
• Provide high-quality service and effective conflict resolution.

Skills

Interpersonal skills

Debt negotiation

Self-motivation

Deadline-oriented

IT proficiency

Flexibility

Job description

Field Representative

South East London

Salary £33,000 +commission and company vehicle

Key Responsibilities

• Conduct pre-disconnection visits and meter inspections.
• Perform customer vulnerability assessments and safety checks.
• Negotiate and facilitate payment solutions.
• Attend Magistrates Court to obtain and execute Rights of Entry Warrants.
• Oversee utility isolations and liaise with engineers and locksmiths.
• Ensure compliance with regulatory and industry standards.
• Maintain accurate and up-to-date records of all site visits.
• Provide high-quality service and effective conflict resolution.

Requirements

• Strong interpersonal and communication skills.
• Experience in debt negotiation, collections, or customer service (desirable but not essential).
• Self-motivated, proactive, and capable of working independently.
• Ability to work in a fast-paced environment with deadlines and targets.
• Basic IT proficiency and report-writing skills.
• Flexibility with working hours.

Whats on Offer

• Competitive salary plus performance-based incentives.
• Company vehicle provided (including private use, with tracker).
• Comprehensive training at the head office.
• The chance to work remotely from home with allocated territory-based visits.

This full-time position requires adaptability and a professional approach when interacting with customers. If you are looking for a rewarding career with a company committed to high standards and customer care, this role could be the perfect fit.