Field Reinstatement Team Lead - Utilities

Ex-armed Forces; Walkden; On-site; GBP 28,000 - 42,000; Full time

Job summary

Network Plus is seeking a Reinstatement Agent to supervise reinstatement teams across public highways, building sites, and private residential land, delivering high-quality work on time and within safety guidelines. You will coordinate with scheduling, provide technical expertise on Civils projects, and drive a right-first-time culture while managing client and internal communications.

This role offers training and development opportunities for career progression, with a strong emphasis on

Qualifications

• A good understanding and experience of the Utilities industry.
• Previous experience working on Civils related projects
• NRASWA qualification
• Full and clean driving license
• Good awareness of health and safety
• Computer literate and familiar with basic software packages

Responsibilities

• Have operational responsibility for reinstatement teams and in-day activities.
• Organise labour cost-effectively, including recruitment, disciplinary action, wages and absence management.
• Coach and develop staff to reach potential; ensuring a fair and consistent culture with the teams.
• Help manage the frame and cover programme and ensure KPIs are met.
• Help manage the defect programme and ensure that KPIs are met and Highway Meetings are attended.
• Have knowledge and experience of Reinstatement for Utilities.
• Maintain a customer focus.
• Use Modular+ (smartphone system) & Client Computer system to deliver all feedback for commercial and reinstatement feedback.
• Liaise with the Support Services and Street works Team to ensure that FPN and Section74 liabilities are managed and focus on a right first-time attitude.
• Understanding and complying with regulations including NRSWA.
• Complete Team Inspections, to ensure a high level of Compliance with a real focus on quality and first-time reinstatement.
• Be a Health & Safety Representative, which will include undertaking health & safety inspections in and around the workplace, raising health & safety related matters with management and investigating reportable accidents or incidents as and when they occur

Skills

Utilities industry knowledge

Civil works experience

NRASWA qualification

Full driving license

Health and safety awareness

Computer literacy

Tools

Modular+ smartphone system

Client computer system

Job description

Network Plus is seeking a Reinstatement Agent to supervise reinstatement teams across public highways, building sites, and private residential land, delivering high-quality work on time and within safety guidelines. You will coordinate with scheduling, provide technical expertise on Civils projects, and drive a right-first-time culture while managing client and internal communications.

This role offers training and development opportunities for career progression, with a strong emphasis on