Field Quality Specialist (BESS)

Spencer Ogden; Greater London; Remote; GBP 60,000 - 85,000; Full time

Benefits offered by this job

Travel expenses coverage

Job summary

Spencer Ogden is seeking an experienced Field Solutions Specialist to support an energy storage organisation across its EMEA operations on an initial 12-month contract, with potential extension and Outside IR35. The role focuses on resolving field quality issues, coordinating remediation activities and guiding corrective actions across multiple projects.

The successful candidate will drive NCR investigations, manage field resources and subcontractors, and collaborate with Quality, Engineering,

Qualifications

• Experience in field operations, quality management, or remediation in energy/engineering.
• Experience with non-conformances, root-cause investigations and corrective actions.
• Ability to coordinate subcontractors and field engineers across multiple projects.
• Willingness to travel internationally 25–50%.

Responsibilities

• Lead remediation activities across operating projects, addressing quality issues, non-conformance reports (NCRs), failures and corrective actions.
• Drive the investigation, resolution, verification and closure of non-conformances, ensuring all activities are properly documented.
• Manage field resources and subcontractors, including mobilisation, workforce planning and execution support.
• Work closely with Quality, Engineering, Procurement, Warranty and Project Management teams to investigate and resolve technical and operational issues.
• Develop remediation plans, schedules, risk mitigation strategies and progress reports to support successful project delivery.
• Standardise field operations by improving remediation procedures, tooling requirements, recurring spare-parts lists and operational reporting.
• Coordinate corrective actions across multiple projects, ensuring work is completed efficiently and in accordance with quality requirements.

Skills

Field operations

Quality management

Non-conformances

Root-cause investigations

Stakeholder management

Technical reporting

Cross-functional collaboration

Job description

Contract: 12 months, with the potential to extend. Outside IR35

Start Date: ASAP

Travel: Approximately 25-50%

Engagement: Outside IR35 (subject to confirmation of the engagement arrangement)

About the Opportunity

Spencer Ogden is a global specialist recruitment consultancy, partnering with leading organisations across the energy, infrastructure, engineering and technology sectors.

We are seeking an experienced Field Solutions Specialist to support an established energy storage organisation across its EMEA operations.

This is an excellent opportunity for a field operations, quality or technical professional with experience resolving site-based issues, managing corrective actions and coordinating remediation activities across operational energy projects.

Working as part of a Rapid Response team, you will take ownership of field quality issues, drive non-conformance resolution and ensure corrective actions are effectively implemented, verified and documented.

Key Responsibilities

• Field Remediation: Lead remediation activities across operating projects, addressing quality issues, non-conformance reports (NCRs), failures and corrective actions.
• NCR Management: Drive the investigation, resolution, verification and closure of non-conformances, ensuring all activities are properly documented.
• Resource Coordination: Manage field resources and subcontractors, including mobilisation, workforce planning and execution support.
• Cross-Functional Collaboration: Work closely with Quality, Engineering, Procurement, Warranty and Project Management teams to investigate and resolve technical and operational issues.
• Customer and Project Support: Develop remediation plans, schedules, risk mitigation strategies and progress reports to support successful project delivery.
• Process Improvement: Standardise field operations by improving remediation procedures, tooling requirements, recurring spare-parts lists and operational reporting.
• Operational Delivery: Coordinate corrective actions across multiple projects, ensuring work is completed efficiently and in accordance with quality requirements.

Candidate Requirements

• Experience in field operations, quality management, technical services, commissioning, maintenance or remediation within the energy or engineering sector.
• Demonstrable experience managing non-conformances, root-cause investigations, corrective actions or field quality issues.
• Experience coordinating subcontractors, field engineers or technical resources across multiple projects.
• Strong stakeholder management skills and the ability to collaborate across engineering, quality, procurement, warranty and project teams.
• Ability to develop remediation plans, monitor progress and produce clear technical and operational reports.
• A proactive, solutions-focused approach to troubleshooting and resolving complex site issues.
• Willingness and ability to travel internationally approximately 25-50% of the time.
• Strong communication, organisational and problem-solving skills.

Experience within battery energy storage systems (BESS), power generation, renewable energy or other complex energy infrastructure projects would be advantageous.

• Remote working within the EMEA region, with international travel.
• Initial 12-month contract, with the potential to extend.
• Outside IR35 engagement, subject to confirmation of the contractual arrangement.
• Business travel expenses covered in accordance with company policy.
• Opportunity to contribute to technical remediation and operational improvements across energy storage projects.