Field Product Support Specialist — Demos & Aftercare (Travel)

RSP UK Suction Excavators Ltd; Roxton; Hybrid; GBP 35,000 - 52,000; Full time

Job summary

RSP UK Suction Excavators Ltd in the United Kingdom is seeking a Product Support and Aftercare Specialist to assist Service, Sales, Training and Directors in delivering excellent support to customers and internal teams.

The role involves site visits, product demonstrations, spare parts advice, reports, and occasional nights away, with hybrid working from home and a Mercedes dealership as a base.

Qualifications

• At least 3 years’ demonstrable experience working within the suction excavator industry.

Responsibilities

• Provide product support to Sales, Service and Training teams.
• Assist Directors and customers with aftercare and technical guidance.
• Visit customer sites to demonstrate products and support installations.
• Coordinate with service for remedial works and spare parts support.
• Produce written and computer-based reports on site visits and activities.

Skills

Suction excavator industry experience

Job description

RSP UK Suction Excavators Ltd in the United Kingdom is seeking a Product Support and Aftercare Specialist to assist Service, Sales, Training and Directors in delivering excellent support to customers and internal teams.

The role involves site visits, product demonstrations, spare parts advice, reports, and occasional nights away, with hybrid working from home and a Mercedes dealership as a base.