Transfer Service and Performance Manager

NHS; London; On-site; GBP 40,000 - 50,000; Full time

Job summary

The NHS is offering an exciting role as a Band 7 Transfer Service and Performance Manager in London. In this data-driven position within the Adult Critical Care Emergency Support Service, you will undertake crucial analytical duties to improve service delivery and enhance patient care in a dynamic environment. Ideal candidates will possess strong communication skills and a background in data analysis, making a meaningful contribution to the efficiency and effectiveness of critical care services.

Qualifications

• Proven experience in data analysis and service delivery.
• Substantial years experience in NHS information analysis.
• Expert in complex data extraction and manipulation.

Responsibilities

• Interpret and manipulate data to support decision-making.
• Lead projects focused on performance improvement.
• Communicate complex data clearly to stakeholders.

Skills

Data analysis

Performance reporting

Communication

Organisational skills

Attention to detail

Education

Degree level education

Further educational achievement in an information related field

Tools

SQL

Excel

BI tools

Job description

Transfer Service and Performance Manager

We are delighted to offer an exciting opportunity for the position of Band 7 Transfer Service and Performance Manager within the Adult Critical Care Emergency Support Service (ACCESS).ACCESS is a vital adult critical care transfer service, committed to the safe, consistent, compassionate, and expert-led transfer of critically ill patients across London. Working in partnership with the London Ambulance Service NHS Trust (LAS), London Integrated Commissioning Boards, and critical care networks, we provide a 24/7 service, 365 days a year.We are seeking an experienced and highly motivated individual with strong communication and data analytical skills, who will play a pivotal role in ensuring the efficiency and effectiveness

Main duties of the job

This is a data-driven role, ideal for someone who excels at interpreting and manipulating data to support informed decision-making and continuous service improvement.Key Qualities and Requirements:? Proven experience in data analysis, performance reporting, and service delivery improvement Ability to communicate complex data clearly to a wide range of stakeholders Comfortable working in a fast-paced, dynamic environment Flexible, proactive, and solution-focused approach Excellent attention to detail and organisational skills

If you have the skills, experience, and passion to make a difference, we would love to hear from you and welcome you to our collaborative, forward-thinking team.

About us

Barts Health is one of the largest NHS trusts in the country, and one of Britain's leading healthcare providers.

The Barts Health group of NHS hospitals is entering an exciting new era on our improvement journey to becoming an outstanding organisation with a world-class clinical reputation. Having lifted ourselves out of special measures, we now have the impetus and breathing space to chart a fresh course in which we are continually striving to improve all our services for patients.

Our vision is to be a high-performing group of NHS hospitals, renowned for excellence and innovation, and providing safe and compassionate care to our patients in east London and beyond. That means being a provider of excellent patient safety, known for delivering consistently high standards of harm-free care and always caring for patients in the right place at the right time. It also means being an outstanding place to work, in which our WeCare values and behaviours are visible to all and guide us in how we work together.

We strive to live by our WeCare values and are committed to promoting inclusion, where every staff member has a sense of belonging. We value our differences and fully advocate, cultivate and support an inclusive working environment.

Job responsibilities

The full job description provides an overview of the key tasks and responsibilities of the role, and the person specification outlines the qualifications, skills, experience, and knowledge required. For both documents, please view the attachment

Person Specification

Qualifications

• Educated to Degree level or equivalent level of knowledge gained through relevant work experience
• Evidence of continuing professional development
• Further educational achievement in an information related field, either acquired by in depth experience or postgraduate study to diploma level.

Experience

• Substantial years experience of working in information analysis or equivalent NHS experience
• Experience of extracting, processing and analysing data using analysis tools, databases, or systems (e.g., SQL, Excel, BI tools)
• Experience of using a range of health related information systems
• Excellent keyboard and an advanced level of knowledge of Microsoft office applications to deal with a with a wide range of IT applications which are highly time driven.
• Experience of change management processes
• Experience of leading projects.
• Expert skills in complex data extraction from the Trust's information databases including the use of structured query programming language and manipulation of complex data sets in spreadsheets and PC applications such as Excel and Access, using skills at an advanced level of expertise
• Experience and involvement in budget setting and monitoring and working knowledge of financial processes
• Proven experience of effective staff management
• Experience of successfully implementing/supporting change and service improvement
• Expert technical specialist knowledge of information systems, including in depth knowledge of NHS data definitions, clinical terminology and coding systems. This includes a thorough understanding of the current issues facing the NHS and the role of information in this context
• Knowledge of statistical techniques.

Knowledge

• Knowledge of patient information systems
• Thorough understanding of NHS data definitions, reporting requirements, sources and information flows.

Others

• Ability to identify development opportunities for both the service and staff

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.