Field Performance Manager

Southern Water; Fullerton; Hybrid; GBP 48,000 - 58,000; Full time

Benefits offered by this job

Hybrid working

Job summary

Southern Water is seeking a Field Performance Manager to lead a geographically dispersed portfolio of wastewater treatment sites across the Winchester area. The role combines leadership, safety, and technical oversight to ensure assets are operated safely, efficiently and in compliance, delivering excellent service to customers.

You will lead operators and assistant managers across large works and remote sites, build a high-performing culture, and work with engineering and process specialists to

Qualifications

• Proven leadership experience managing operational teams.
• Experience across multiple locations or remote environments.
• Strong focus on health, safety and regulatory compliance.
• Ability to prioritise effectively and make decisions in a fast-paced environment.
• Excellent communication and stakeholder management skills.
• Knowledge of wastewater treatment processes is advantageous.

Responsibilities

• Leading, coaching and developing a team of operational colleagues to deliver safe, compliant and efficient asset performance.
• Managing the operational performance of multiple wastewater treatment sites across your area.
• Creating an engaged, high-performing culture through effective leadership and communication.
• Monitoring operational performance and taking proactive action to address issues and risks.
• Driving improvements in productivity, efficiency, compliance and service delivery.
• Working collaboratively with engineering, process science and support teams to resolve operational challenges.
• Ensuring all operational activities are carried out in accordance with health, safety and environmental requirements.
• Managing contractors and external stakeholders where required.
• Supporting incident management and operational response activities, including participation in an out-of-hours rota.
• Identifying opportunities for continuous improvement that benefit customers, colleagues and the environment.

Skills

Leadership

Operational management

Stakeholder management

People development

Health and safety

Multi-site leadership

Job description

Closing Date

2026-10-14

Job Title: Field Performance Manager

Location: Fullerton (Hampshire) with travel across the surrounding operational area. Hybrid working. (Full Driving licence is essential due to site visit requirement)

Contract Type: Permanent

Hours: 37 hours per week

Salary: Up to £53,000 per annum, dependent on skills and experience

About the role

Looking for a leadership role where no two days are the same?

We're looking for a Field Performance Manager to lead the operation and performance of a large, geographically dispersed portfolio of wastewater treatment sites across the Winchester area.

This is a key operational leadership role responsible for ensuring our treatment assets are operated safely, efficiently and compliantly, whilst delivering excellent service to our customers and protecting the environment.

You’ll lead a team of operators and assistant managers across a diverse catchment that includes both large strategic treatment works and smaller remote satellite sites. Success in this role is about creating a high-performing, engaged team, building strong relationships and ensuring consistent operational standards across multiple locations.

Working closely with operational colleagues, engineering teams, process specialists and external partners, you’ll play a vital role in maintaining asset performance and driving continuous improvement throughout the area.

What will you be doing?

• Leading, coaching and developing a team of operational colleagues to deliver safe, compliant and efficient asset performance
• Managing the operational performance of multiple wastewater treatment sites across your area
• Creating an engaged, high-performing culture through effective leadership and communication
• Monitoring operational performance and taking proactive action to address issues and risks
• Driving improvements in productivity, efficiency, compliance and service delivery
• Working collaboratively with engineering, process science and support teams to resolve operational challenges
• Ensuring all operational activities are carried out in accordance with health, safety and environmental requirements
• Managing contractors and external stakeholders where required
• Supporting incident management and operational response activities, including participation in an out-of-hours rota
• Identifying opportunities for continuous improvement that benefit customers, colleagues and the environment

What are we looking for?

We're open to candidates from a variety of industries and backgrounds. Whilst experience within the water sector would be advantageous, it's not essential.

What matters most is your ability to lead operational teams within a process-driven, safety-conscious environment.

• Proven leadership experience managing operational teams
• Experience leading teams across multiple locations or remote working environments
• A strong focus on health, safety and operational compliance
• Experience working within a safety-critical or highly regulated industry
• The ability to prioritise effectively and make decisions in a fast-paced environment
• Strong communication and stakeholder management skills
• A collaborative leadership style with a passion for developing and empowering others
• Knowledge of treatment processes or process-based operations would be advantageous, but we’re equally interested in leaders who can transfer their experience from other operational environments.

About Southern Water

Southern Water is at the forefront of transforming Britain’s water industry, investing significantly to enhance resilience, sustainability, and service excellence. With £7.8bn planned investment for 2025-30, this is an unparalleled opportunity to join a business committed to delivering a generational shift in the way water services are managed.

You will be joining at a time of significant change, working alongside a highly skilled leadership team with a clear vision for the future. We offer an environment where senior professionals can make a meaningful impact, influence major strategic decisions, and drive long-term value creation.

Our mission is to protect and enhance life through water and we need passionate people to help us achieve it. If you’re inspired by our purpose and believe you can contribute,

You don't need to meet every criterion; what matters most is your drive to make a difference.

Our Commitment to Diversity

We welcome applicants from all backgrounds, identities, and experiences. We do not discriminate based on race, ethnicity, gender, sexual orientation, age, disability, religion, or any other protected characteristic. If you need reasonable adjustments during the recruitment process, please let us know.

Additional information

In line with Southern Water’s security requirements, successful candidates will be required to provide evidence of their identity, eligibility to work in the UK, criminal record check (DBS) and verification of their employment and/or education history for the past three years.

Appointment to this role is subject to the successful completion of all pre-employment checks, including security vetting.

Please note that if a candidate does not meet the required security standards or fails to pass the vetting process, Southern Water reserves the right to withdraw the offer of employment. Some positions may also require higher levels of security vetting, which may involve providing additional documentation.