Field Performance Manager

Southern Water; Winchester; Remote; GBP 70,000 - 90,000; Full time

Benefits offered by this job

Performance bonus

Generous pension

Life insurance

Health benefits

Volunteer days

Annual leave 28 days

Occupational health

Retail discount app

Maternity & flexible return

Job summary

Southern Water is seeking a Field Performance Manager to lead the operation and performance of a dispersed portfolio of wastewater treatment sites across the Winchester area. You will lead operators and supervisors, ensuring safe, compliant and efficient asset performance while delivering excellent service to customers and protecting the environment.

You will manage a geographically diverse team, collaborate with engineering and process teams, and drive continuous improvement across locations.

Qualifications

• Proven leadership experience managing operational teams.
• Experience leading teams across multiple locations or remote environments.
• Strong focus on health, safety and operational compliance.
• Experience in safety-critical or highly regulated environments.

Responsibilities

• Lead, coach and develop a team of operators and supervisors.
• Oversee operational performance of multiple wastewater treatment sites in the Winchester area.
• Foster a high-performing culture with strong communication across sites.
• Monitor performance, address issues and risks proactively.
• Drive productivity, efficiency, compliance and service improvements.
• Collaborate with engineering, process science and support teams to resolve operational challenges.
• Ensure activities comply with health, safety and environmental requirements.
• Manage contractors and external stakeholders as needed.
• Support incident management and out-of-hours response.

Skills

Leadership

Multi-site management

Health and safety focus

Stakeholder management

Job description

**About the role**Looking for a leadership role where no two days are the same?We're looking for a Field Performance Manager to lead the operation and performance of a large, geographically dispersed portfolio of wastewater treatment sites across the Winchester area.This is a key operational leadership role responsible for ensuring our treatment assets are operated safely, efficiently and compliantly, whilst delivering excellent service to our customers and protecting the environment.You'll lead a team of operators and assistant managers across a diverse catchment that includes both large strategic treatment works and smaller remote satellite sites. Success in this role is about creating a high-performing, engaged team, building strong relationships and ensuring consistent operational standards across multiple locations.Working closely with operational colleagues, engineering teams, process specialists and external partners, you'll play a vital role in maintaining asset performance and driving continuous improvement throughout the area.What will you be doing?* Leading, coaching and developing a team of operational colleagues to deliver safe, compliant and efficient asset performance* Managing the operational performance of multiple wastewater treatment sites across your area* Creating an engaged, high-performing culture through effective leadership and communication* Monitoring operational performance and taking proactive action to address issues and risks* Driving improvements in productivity, efficiency, compliance and service delivery* Working collaboratively with engineering, process science and support teams to resolve operational challenges* Ensuring all operational activities are carried out in accordance with health, safety and environmental requirements* Managing contractors and external stakeholders where required* Supporting incident management and operational response activities, including participation in an out-of-hours rota* Identifying opportunities for continuous improvement that benefit customers, colleagues and the environment**What are we looking for?**We're open to candidates from a variety of industries and backgrounds. Whilst experience within the water sector would be advantageous, it's not essential.What matters most is your ability to lead operational teams within a process-driven, safety-conscious environment.You'll ideally bring:* Proven leadership experience managing operational teams* Experience leading teams across multiple locations or remote working environments* A strong focus on health, safety and operational compliance* Experience working within a safety-critical or highly regulated industry* The ability to prioritise effectively and make decisions in a fast-paced environment* Strong communication and stakeholder management skills* A collaborative leadership style with a passion for developing and empowering others* Knowledge of treatment processes or process-based operations would be advantageous, but we're equally interested in leaders who can transfer their experience from other operational environments.**About Southern Water**Southern Water is at the forefront of transforming Britain’s water industry, investing significantly to enhance resilience, sustainability, and service excellence. With £7.8bn planned investment for 2025-30, this is an unparalleled opportunity to join a business committed to delivering a generational shift in the way water services are managed.You will be joining at a time of significant change, working alongside a highly skilled leadership team with a clear vision for the future. We offer an environment where senior professionals can make a meaningful impact, influence major strategic decisions, and drive long-term value creation.Our mission is to protect and enhance life through water and we need passionate people to help us achieve it. If you’re inspired by our purpose and believe you can contribute, apply today. You don’t need to meet every criterion; what matters most is your drive to make a difference.If this role isn’t quite what you’re looking for but are keen to be contacted about opportunities at Southern Water, you can register your details here: Introduce Yourself (myworkdaysite.com- Introduce Yourself)**Our Commitment to Diversity**We welcome applicants from all backgrounds, identities, and experiences. We do not discriminate based on race, ethnicity, gender, sexual orientation, age, disability, religion, or any other protected characteristic. If you need reasonable adjustments during the recruitment process, please let us know.**Additional information**In line with Southern Water’s security requirements, successful candidates will be required to provide evidence of their identity, eligibility to work in the UK, criminal record check (DBS) and verification of their employment and/or education history for the past three years.Appointment to this role is subject to the successful completion of all pre‐employment checks, including security vetting.Please note that if a candidate does not meet the required security standards or fails to pass the vetting process, Southern Water reserves the right to withdraw the offer of employment. Some positions may also require higher levels of security vetting, which may involve providing additional documentation.### Interested in the role?* We reserve the right to close this advertisement early if we receive a high volume of suitable applications, so if you are interested in the position please do send your application over today to ensure consideration.* We truly appreciate every application. Please note, that due to the volume of interest, we may not be able to provide personalised feedback to all applicants.### Our Benefits* Company and performance-related bonus* Generous pension* Life assurance payment equal to four times your annual salary* Health benefits through a Cash Plan* Two paid community volunteering days a year* 28 days annual holiday* Occupational health service* Retail discount app* We offer competitive maternity leave, and flexible return to work options