Field Operations Manager

Thames Water; Isleworth; On-site; GBP 45,000; Full time

Job summary

An established industry player is seeking a dedicated Field Operations Manager to oversee a team of Network Engineers. This role is pivotal in maintaining regulatory compliance and enhancing operational efficiency within Waste Networks. You will lead a passionate team, driving performance through effective management and communication. With a focus on safety and quality, you will implement initiatives that improve customer service and operational outcomes. Join a dynamic organization where your contributions will make a tangible difference in the community and the environment.

Benefits

26 days holiday per year

Car Allowance

Access to health and wellbeing benefits

Cycle to Work schemes

Shopping vouchers

Life assurance

Qualifications

• Experience in directing and developing field-based operatives.
• Proficient in Microsoft Office and planning/reporting software.

Responsibilities

• Manage a field operations team to ensure regulatory compliance.
• Conduct site visits to assess team performance and quality of work.

Skills

Team Management

Communication Skills

Organizational Skills

Health and Safety Awareness

Microsoft Office Proficiency

Education

Management Qualifications

Tools

Planning Software

Reporting Software

Job description

Join to apply for the Field Operations Manager role at Thames Water

4 days ago Be among the first 25 applicants

Join to apply for the Field Operations Manager role at Thames Water

Get AI-powered advice on this job and more exclusive features.

This is an exciting opportunity to make a difference in one of our most critical roles within Waste Networks as a front-line Field Operations Manager.Your main accountability is to manage and support your team.You will be responsible for the day-to-day operations of the networks to ensure delivery of regulatory compliance within strict budgets and lead and develop a team of 5 Network Engineers.Based in Mogden, however, travel to other sites will be required.36 hours per week – Monday-Friday.What will you be doing as a Field Operations Manager

• Performance managing a field operations team to deliver operational asset maintenance, customer service targets and supporting efficient completion of projects.
• Monitor and drive performance against key metrics to make sure all work is responded to promptly.
• Direct and develop technicians by setting measurable goals, holding team meetings, one to one-on-ones, completing the PDR process and creating individual development training plans.
• Promote a culture of engagement and motivation within the team.
• Conduct regular site visits to assess the quality of work being completed by your team.
• Take team responsibility for safe working practices which comply with company procedures.
• Identify and support the implementation of new initiatives to drive operational efficiency and customer service improvements.
  
  

What should you bring to the role?

• The ideal candidate will have experience in directing, developing and performance-managing field-based operatives.
• Excellent communication and interpersonal skills are vital for this role, and you must have an exceptional standard of organisation and be health, safety, and wellbeing aware.
• You will be fully proficient in the use of Microsoft Office as well as planning and reporting software.
• Formal influence and management qualifications are desirable. (but not essential)
• Knowledge and understanding of the waste water network are desirable. (although not essential) as well as the ability to converse with managers and stakeholders.
• Due to the nature of the role, a FULL UK Driving licence is essential.
  
  

What’s in it for you?

• 26 days holiday per year, increasing to 30 with the length of service (plus bank holidays
• Offering a salary up to £45,000 per annum, depending on skills and experience!
• Car Allowance.
• Access to lots of benefits to help you take care of you and your family’s health and wellbeing, and your finances – from annual health MOTS and access to physiotherapy and counselling, to Cycle to Work schemes, shopping vouchers and life assurance.
  
  

Find out more about our benefits and perksWho are we?We’re the UK’s largest water and wastewater company, with more than 16 million customers relying on us every day to supply water for their taps and toilets. We want to build a better future for all, helping our customers, communities, people, and the planet to thrive. It’s a big job and we’ve got a long way to go, so we need help from passionate and skilled people, committed to making a difference and getting us to where we want to be in the years and decades to come.Learn more about our purpose and valuesWorking at Thames WaterThames Water is a unique, rewarding, and diverse place to work, where every day you can make a difference, yet no day is the same. As part of our family, you’ll enjoy fast-tracked career opportunities, flexible working arrangements and excellent benefits.Whether you’re interested in a role in one of our call centres or science labs, we’re looking for people like you with real passion and a burning desire to make things better.So, if you’re looking for a sustainable and successful career where you can make a daily difference to millions of people’s lives while helping to protect the world of water for future generations, we’ll be here to support you every step of the way. Together, we can build a better future for our customers, our region and our planet.Real purpose, real support, real opportunities. Come and join the Thames Water family. Why choose us? Learn more.Our overarching aim is to ensure that Thames Water is a great, diverse, and inclusive place to work. We welcome applications from everyone and offer extra support for those who need it throughout the recruitment process. We aim to remove any real or perceived barriers to success, so if you need assistance, we’re here to help and support.When a crisis happens, we all rally around to support our customers. As part of Team Thames, you’ll have the opportunity to sign up to support our customers on the frontline as an ambassador. Full training will be given for what is undoubtedly an incredibly rewarding experience. It’s also a great opportunity to learn more about our business and meet colleagues.Disclaimer: Due to the high volume of applications we receive, we may close the advert earlier than the advertised date, so we encourage you to apply as soon as possible to avoid disappointment.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Management and Manufacturing

• Industries

  Utilities

Referrals increase your chances of interviewing at Thames Water by 2x

Get notified about new Field Operations Manager jobs in Isleworth, England, United Kingdom.

London, England, United Kingdom 3 months ago

Greater London, England, United Kingdom 2 weeks ago

Hounslow, England, United Kingdom 1 month ago

Purfleet, England, United Kingdom 1 day ago

Greater London, England, United Kingdom £65,000.00-£70,000.00 1 month ago

London, England, United Kingdom 2 days ago

Senior Operations Manager, V&A East Museum

London, England, United Kingdom 1 week ago

London, England, United Kingdom 1 month ago

Gatwick, England, United Kingdom 17 hours ago

London, England, United Kingdom 2 weeks ago

Global Customer Success Operations Manager

London, England, United Kingdom 4 weeks ago

Senior Manager of Flexibility Operations

London, England, United Kingdom 4 days ago

Greater London, England, United Kingdom 4 days ago

London, England, United Kingdom 5 days ago

Senior Asset Operations Manager (M&A Experience) - Renewable Energy Projects

London, England, United Kingdom 1 day ago

London, England, United Kingdom 3 weeks ago

Interim Senior Operations Manager - Charity/Social Enterprise

Senior Corporate Governance Operations Manager

Senior Operational Support Manager: Enfield & Haringey PDU - London (Ref:4918)

London, England, United Kingdom 2 weeks ago

Learning and Development Operations Manager

London, England, United Kingdom 2 weeks ago

London, England, United Kingdom 5 days ago

London, England, United Kingdom 2 weeks ago

London, England, United Kingdom 4 days ago

London, England, United Kingdom 1 month ago

Director, Customer Experience & Learning and Development

London, England, United Kingdom 4 days ago

Wearables Field Sales & Marketing Manager - Southern Europe

London, England, United Kingdom 2 weeks ago

Senior Research Program Manager, Quantitative Operations EMEA

London, England, United Kingdom 1 week ago

Technical Program Manager, Submarine Cable Maintenance, Global Submarine Networks

London, England, United Kingdom 20 hours ago

London, England, United Kingdom 2 weeks ago

Barnet, England, United Kingdom 3 months ago

London, England, United Kingdom 1 week ago

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.