Field Operations Co-ordinator

Techpoweredservices; Oldham; Hybrid; GBP 28,000 - 40,000; Full time

Benefits offered by this job

Pension scheme

Paid annual leave

Medicash

Cycle to Work

Employee Assistance Programme

Death in Service

Job summary

Technology Powered Services is seeking an experienced Operations Coordinator in its Cellular Infrastructure division. You will be the live link between field teams, customers and the wider business, keeping sites moving and stakeholders informed throughout each day.

Responsibilities include tracking daily work, attendance and progress on live sites; resolving access, material and information issues; monitoring outage windows; issuing customer progress reports; collecting handover evidence and

Qualifications

• Experience in operational coordination, scheduling or field service support.
• Calm and organised when managing several live jobs at once.
• Clear communicator with field teams, clients and colleagues.
• Proficient with Excel, Outlook and shared trackers.
• Willing to support planned out-of-hours works when required.

Responsibilities

• Track the day’s planned work, attendance and progress across live sites.
• Help field teams resolve access, material and information issues on the day.
• Track outage windows and elevate overruns and safety concerns immediately.
• Issue progress reports to the customer for each live site through the day.
• Collect completion photos, test results and handover evidence.
• Prepare end-of-day summaries and clear handovers.

Skills

Operational coordination

Scheduling

Field service support

Calm under pressure

Clear communicator

Tools

Excel

Outlook

Job description

Technology Powered Services (TPS) is a fast-growing, privately owned infrastructure and technology business. Debt-free and financially independent, we design, install and support complex connectivity and infrastructure projects for enterprise customers and channel partners nationwide.

This role sits in our Cellular Infrastructure division, which delivers the technology elements of UK mobile network programmes: rigging, antennas and radios, power and electrical, microwave transmission, small cells, commissioning and decommissioning. The division is new and growing, so you will help shape how it works as it scales.

Our mission is to empower partners and enterprise customers by delivering complex infrastructure projects with unparalleled speed, precision and technical expertise.

The Role

You will be the live link between our field teams, the customer and the wider business while work is under way, keeping every site moving and every stakeholder informed. You will:

• Track the day’s planned work, attendance and progress across live sites
• Help field teams resolve access, material and information issues on the day
• Track outage windows and elevate overruns and safety concerns immediately
• Issue progress reports to the customer for each live site through the day
• Collect completion photos, test results and handover evidence
• Prepare end-of-day summaries and clear handovers

About You

• Experience in operational coordination, scheduling or field service support
• Calm and organised when managing several live jobs at once
• A clear communicator with field teams, clients and colleagues
• Confident with Excel, Outlook and shared trackers
• Able to support planned out-of-hours works where required

Highly desirable: experience supporting 4G or 5G site works, familiarity with network operations and outage coordination, and awareness of RAMS and site safety.

What We Offer

• Competitive salary package, commensurate with experience
• Performance-related rewards aligned to role contribution and business performance
• Investment in training, tickets, certifications and ongoing professional development
• Technically varied work on live UK mobile network programmes
• Comprehensive benefits including Medicash, Cycle to Work, Employee Assistance Programme and Death in Service
• Pension scheme, paid annual leave plus bank holidays
• Regular company and customer events
• A growing division where you can help shape how we work as it scales

Technology Powered Services is an equal opportunity employer, and we welcome applications from individuals of all backgrounds and experiences.