Field Operations Co-ordinator

Techology Powered Services Ltd; Oldham; On-site; GBP 22,000 - 32,000; Full time

Benefits offered by this job

Medicash

Cycle to Work

Employee Assistance Programme

Death in Service

Pension scheme

Annual leave

Job summary

Technology Powered Services is seeking a live-site coordination specialist to act as the link between field teams, the customer and internal teams. You will track daily work, resolve access and information issues, monitor outages, and deliver end-of-day handovers with supporting evidence.

Ideal candidates are calm under pressure with solid coordination experience, proficient in Excel and Outlook, and willing to support planned out-of-hours work when needed.

Qualifications

• Experience in coordinating live field activities and supporting trackable work streams.
• Strong organisational skills for juggling multiple live sites.
• Clear communicator with field teams, clients and colleagues.

Responsibilities

• Track the day's planned work, attendance and progress across live sites.
• Help field teams resolve access, material and information issues on the day.
• Track outage windows and elevate overruns and safety concerns immediately.
• Issue progress reports to the customer for each live site through the day.
• Collect completion photos, test results and handover evidence.
• Prepare end-of-day summaries and clear handovers.

Skills

Operational coordination

Scheduling

Field service support

Calm under pressure

Clear communication

Excel

Outlook

Tracking progress

Out-of-hours support

Tools

Excel

Outlook

Job description

Technology Powered Services (TPS) is a fast-growing, privately owned infrastructure and technology business. Debt-free and financially independent, we design, install and support complex connectivity and infrastructure projects for enterprise customers and channel partners nationwide.

This role sits in our Cellular Infrastructure division, which delivers the technology elements of UK mobile network programmes: rigging, antennas and radios, power and electrical, microwave transmission, small cells, commissioning and decommissioning. The division is new and growing, so you will help shape how it works as it scales.

Our mission is to empower partners and enterprise customers by delivering complex infrastructure projects with unparalleled speed, precision and technical expertise.

The Role

You will be the live link between our field teams, the customer and the wider business while work is under way, keeping every site moving and every stakeholder informed. You will:

• Track the day's planned work, attendance and progress across live sites
• Help field teams resolve access, material and information issues on the day
• Track outage windows and elevate overruns and safety concerns immediately
• Issue progress reports to the customer for each live site through the day
• Collect completion photos, test results and handover evidence
• Prepare end-of-day summaries and clear handovers

About You

• Experience in operational coordination, scheduling or field service support
• Calm and organised when managing several live jobs at once
• A clear communicator with field teams, clients and colleagues
• Confident with Excel, Outlook and shared trackers
• Able to support planned out-of-hours works where required

Highly desirable: experience supporting 4G or 5G site works, familiarity with network operations and outage coordination, and awareness of RAMS and site safety.

What We Offer

• Competitive salary package, commensurate with experience
• Performance-related rewards aligned to role contribution and business performance
• Investment in training, tickets, certifications and ongoing professional development
• Technically varied work on live UK mobile network programmes
• Comprehensive benefits including Medicash, Cycle to Work, Employee Assistance Programme and Death in Service
• Pension scheme, paid annual leave plus bank holidays
• Regular company and customer events
• A growing division where you can help shape how we work as it scales

Technology Powered Services is an equal opportunity employer, and we welcome applications from individuals of all backgrounds and experiences.

Company Overview

TPS is a trusted infrastructure specialist. We are a rapidly growing business and fast becoming one of the leading providers of infrastructure, technology, break fix services, connectivity and sustainability solutions. Our mantra is to connect people and businesses together, optimising performance through expert consultancy, design, install and support services.